Business Analyst

17 hours ago


Singapore Singtel Full time $60,000 - $120,000 per year

Be a Part of Something BIG 

 

The Business Analyst for billing and customer care system (BCC) will be responsible in gathering requirements from requestors and translate the requirements to use stories. The user stories will be used as the basis to work with IT on the solution required and the Business Analyst will translate the user stories to a fully executable test cases and pass to the testers to execute. This role works closely with business stakeholders, IT and testers to deliver business needs for both BCC R1 and R2.

Make an Impact by

Gather user requirements and translate into User Stories in JIRABased on the User Stories, work with IT on the solution.Translate the User Stories to a fully executable test plan that can be passed to the testers to executeManaging timeline of the BCC demands and setting the right expectations with stake holdersIdentify solution gaps during feasibility study with ITUnderstanding current operations and propose alternative work flow/processes that the solution cannot cater to the full requirements

Skills for Succes

Degree or Diploma in IT or BusinessAn experienced business analyst with minimum of 1 years in an Agile environmentMinimum 5 years in a Telco environment managing project delivery for Telco products  Stakeholder management experience across the larger organization.Ability to present on the demand status, solution, timeline, blockers and mitigationAbility to chair daily standup meeting and prioritize with developers in technical termsAbility to challenge the solutions and costs for each demanMust have Singtel Product and agile methodology knowledge

Rewards that Go Beyond 

Flexible work arrangementsFull suite of health and wellness benefits Ongoing training and development programs Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career


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