Department Manager

1 day ago

Singapore Christian Dior Full time $80,000 - $120,000 per year
  • Position

We are seeking a passionate and dynamic Department Manager to lead our team in Singapore. The ideal candidate will be responsible for driving sales performance, enhancing customer engagement, and ensuring operational excellence within the department. This role requires strong leadership skills, a deep understanding of luxury retail, and a commitment to fostering a collaborative and high-performing team environment.
- Job responsibilities

Management

  • Be a leader and keep your team motivated in order to achieve exceptional results.
  • Develop talents from your team by improving their skills.
  • Manage the day-to-day operations of your department.
  • Responsible for the quality of the team (uniform, grooming, service)
  • Support given for recruiting team and manage the integration of new joiners.
  • Transmit product and sales training to sales staff and optimize mystery shopping results. Share ideas regularly and give regular feed backs to the Boutique Manager.

Store Performance

  • Set objectives with all the team members in the Department and improve their understanding of the business through individual evaluations done regularly on monthly basis.
  • Understand the sales targets and KPI in order to push the sales team and motivate them: Morning meetings and daily feedbacks.
  • To conduct spot coaching on staff whenever necessary.
  • Set targets per product category and take the corrective measures when required.
  • Improve the cross sells of your department and the synergies through a positive communication within the Boutique.
  • Optimize sell-through by communicating with Boutique Manager and Merchandiser when appropriate.
  • Upkeep the products you are in charge into the store by being following visual merchandising recommendations.
  • Ensure the upkeep of the selling space and the image of the boutique.
  • Represent the brand image within the department.
  • Work together with other departments in order to improve global turnover.

Leadership

  • Contribute to the global team performance by being a Role model.
  • Dedicate a large part of time to the shop floor and achieve personal sales.
  • Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
  • Lead in creating the best customer experience through a multisensory selling style.

Customer Relations

  • Work on the transmission of passion for the Brand within the department.
  • Ensure that client details (name, address, phone, emails and comments) are retrieved and updated. Make use of the customer database for effective clientele purposes.
  • Participate actively to events in the boutique.
  • Be a role model when inviting customers to discover the boutique.
  • Manage customer service (ASS, complains, packaging…) in your department.
  • Develop a strong clientele base with high potentials and profiles for sales.

  • Profile

  • Education & Professional Qualifications

  • Diploma or above
  • Work Experience
  • Minimum 5 years of relevant experience at supervisory level in the luxury retail industry
  • Other Requirements
  • Detail-minded
  • Well organized
  • Numerical sensitive
  • Self-motivated and proactive
  • Good leadership and communication skills
  • Able to work under pressure
  • Proficient in English and Mandarin
  • Excel Skills

  • Assistant Manager/ Manager

    7 days ago

    Singapore Elections Department Full time

    **What the role is** - We are looking for an energetic and driven team player to be part of the Strategic Engagement Division in Elections Department. The team spearheads corporate communications and oversees engagement initiatives to build greater trust and understanding of the electoral system and voting processes amongst Singaporeans and key...

  • Manager (Supply)

    1 week ago

    Singapore Military Security Department Full time

    **What the role is** - You will support the life cycle management of the Department's Assets. **What you will be working on** - You will oversee the provisioning of logístical service, ensuring high standards of service delivery and compliance with existing processes and policy. You will also be in charge of accounting for the Department's assets,...

  • Manager (Supply)

    3 days ago

    Singapore Military Security Department Full time

    **What the role is** - To assist the Assistant Director (Supply & Transport) in the life cycle management of the Department’s Assets. **What you will be working on** - You will oversee the provisioning of logístical service, ensuring high standards of service delivery and compliance with existing processes and policy. You will also be in charge of...

  • Department Manager

    2 weeks ago

    Singapore H & M HENNES & MAURITZ PTE. LTD. Full time

    You are responsible for supporting the Sales and Profit goals department to by setting a plan for your deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development. You work with succession planning, talent development and structured performance management for your team based on results, values...

  • Department Manager

    5 days ago

    Singapore CHRISTIAN DIOR SINGAPORE PTE LTD Full time

    As a Department Manager at Dior, you will lead a team to drive sales, deliver exceptional customer service, and maintain high brand standards. Strong leadership and luxury retail experience are essential. **Management** - Be a leader and keep your department motivated in order to achieve exceptional results. - Develop talents from your team by improving...

  • IT Department Manager

    1 week ago

    Singapore DA GUAN CONSTRUCTION PTE. LTD. Full time

    **IT Department Manager, his responsible for overseeing IT personnel and daily operations within the IT department **,his duties include**: - Relaying information between upper management and department employees. - Managing the department budget. - Conducting routine evaluations of network and data security. - Locating and seizing chances to enhance and...

  • Department Manager

    6 days ago

    Singapore WRT SUPPLIES HOLDINGS PTE. LTD. Full time

    **Key Responsibilities**: - Oversee and manage daily operations of the store. - Develop and implement strategies to achieve department goals and objectives. - Lead, mentor, and motivate department staff to enhance performance and productivity. - Monitor and analyze performance metrics, making adjustments as necessary. - Ensure compliance with company...

  • Department Manager

    1 day ago

    Singapore Christian Dior (Singapore) Pte Ltd Full time $80,000 - $120,000 per year

    Job Description & Requirements As a Department Manager at Dior, you will lead a team to drive sales, deliver exceptional customer service, and maintain high brand standards. Strong leadership and luxury retail experience are essential. ManagementBe a leader and keep your department motivated in order to achieve exceptional results. Develop talents from your...

  • Department Manager

    5 days ago

    Singapore Dior Full time

    Position- Job responsibilities **Management** - Be a leader and keep your team motivated in order to achieve exceptional results. - Develop talents from your team by improving their skills. - Manage the day-to-day operations of your department. - Responsible for the quality of the team (uniform, grooming, service) - Support given for recruiting team and...

  • Department Manager

    7 hours ago

    Singapore Christian Dior Couture Full time

    POSITION **Management** - Be a leader and keep your LG team motivated in order to achieve exceptional results. - Develop talents from your team by improving their skills. - Manage the day-to-day operations of your department. - Responsible for the quality of the team (uniform, grooming, service) - Support given for recruiting team and manage the integration...