Presales & Technical Support Specialist - CAD/BIM

3 days ago

West Region, Singapore ACAD Pte Ltd Full time $60,000 - $80,000 per year

Key Responsibilities

Presales Support:

  • Act as the technical expert during the sales cycle for Archicad and related BIM/CAD software solutions.
  • Deliver engaging product demonstrations, webinars, and technical presentations to prospective clients.
  • Assist the sales team in identifying client needs and proposing appropriate solutions.
  • Prepare and customize proof-of-concept models to illustrate product capabilities.

Technical Support:

  • Provide first-line technical support to clients using Archicad and other CAD/BIM tools.
  • Diagnose and resolve software issues, escalating complex problems to the development or vendor support teams when necessary.
  • Maintain a knowledge base of common issues and resolutions to improve support efficiency.
  • Deliver onboarding, training, and ongoing support for new and existing users.
  • Monitor and follow up on support tickets to ensure timely resolution and client satisfaction.

Client Engagement & Product Feedback:

  • Build and maintain strong relationships with users, gathering feedback to relay to product development teams.
  • Work closely with internal teams to keep up-to-date on product developments and industry trends.
  • Participate in user group meetings, events, and conferences to represent the company and promote the software.

Requirements

Technical Skills:

  • Proficiency in Archicad is essential; knowledge of other CAD/BIM tools (e.g., Revit, AutoCAD, SketchUp) is a plus.
  • Understanding of BIM workflows, architectural design processes, and construction documentation.
  • Experience with CAD/BIM standards and interoperability formats (e.g., IFC, DWG, PDF).
  • Familiarity with rendering, visualization, and coordination tools is a bonus.

Professional Background:

  • Degree/Dipoma in Architecture, Civil Engineering, or a related field.
  • Experience in a technical support, presales, or architectural design role (2+ years preferred).
  • Strong presentation and communication skills – ability to explain complex concepts to both technical and non-technical audiences.
  • Ability to manage multiple priorities and work independently or within a team.

Nice to Have:

  • Archicad certification or formal training.
  • Experience working with clients in the AEC (Architecture, Engineering, Construction) industry.
  • Multilingual abilities, depending on regional needs.

  • BIM Specialist Navisworks

    3 days ago

    West Region, Singapore The Supreme HR Advisory Pte Ltd Full time $42,000 - $60,000 per year

    East Area / North West Area / West AreaAttractive Salary PackageCompany Benefits & IncentivesInterested applicants can also send your resume to ( and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.BIM CoordinatorLocation: East Area / North West Area / West AreaWorking Day: 5 – 5.5...

  • BIM Modeller

    1 week ago

    East Region, Singapore CHAO SHENG FIRE PROTECTION WORKS PTE LTD Full time $60,000 - $80,000 per year

    ResponsibilitiesDevelop and maintain 3D BIM models for fire protection services with a strong focus on accuracy and coordination.Ensure timely delivery of BIM models and drawings in compliance with project requirements and schedules.Manage and organize model data to facilitate coordination across multiple disciplines (M&E, ACMV, Fire Protection, Plumbing...

  • BIM Modeller

    1 week ago

    West Region, Singapore Chip Eng Seng Construction Pte Ltd Full time $60,000 - $80,000 per year

    Job Scopes:Produce 3D and BIM drawings for trades such as Architectural, Structural, Mechanical & Electrical System. Include single line layout and system schematic.Prepare and present 3D models during BIM meetings.Prepare drawings submission format, including title block, notes and legends, drawing to scale , etc.Requirements (Qualification &...

  • BIM Modeller

    1 week ago

    West Region, Singapore Private Advertiser Full time $60,000 - $80,000 per year

    Responsibilities:Create accurate and organized Architectural Revit (BIM) models.Develop plan, elevation, section, and detail drawings from the models with adequate detail and proper annotation for tender and construction.Develop and maintain BIM standards and procedures for sheet layout, layering, modelling processes and drawing formats.Work productively and...

  • BIM Modeller/Coordinator

    3 days ago

    Central Region, Singapore LBD Engineering Pte Ltd Full time $80,000 - $120,000 per year

    Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision work.Scopes: The detailed duties and responsibilities include but not limited to the following:Proficient in using Revit, Navisworks, AutoCAD etc BIM/CAD software.Manage all...

  • CAD Designer

    5 days ago

    Central Region, Singapore Naui Studio Pte. Ltd. Full time $60,000 - $80,000 per year

    The CAD Designer shall perform tasks that may include but not limited to:Generate drawings for Concept, Schematic and Design Documentation stages.Prepare drawing package including detailed and technical drawings.Manage high drawings qualities.Maintain drawing records and ensure timely submission for approval.Participate in coordination meetings, client...

  • BIM Coordinator

    1 week ago

    North Region, Singapore Elitez Pte Ltd Full time $60,000 - $120,000 per year

    Business Nature: Architecture and BIM consultancyWorking Hours: 9.00am - 6.00pm (Monday to Friday), 9.00am - 1:00 pm (Saturday) Career Progression Opportunities, Transport allowances, OJT providedResponsibilitiesDevelop / Create / Enhance & Coordinating models from all trades for ongoing and past model workReviewing and organizing models and data collected...

  • BIM Designer

    1 week ago

    Central Region, Singapore WOW Architects Pte Ltd Full time $80,000 - $120,000 per year

    We are looking for a multidisciplinary BIM Designer & Coordinator of the Singapore office with a supporting role in several projects. Under the supervision of the Director/ Principal/ Associate in charge, you will assist in drafting, modelling and coordinating the projects assigned to you and be responsible for all aspects of design documentation, including...

  • Senior BIM Engineer

    1 week ago

    East Region, Singapore Gammon Pte. Limited Full time $80,000 - $120,000 per year

    Responsibilities:Oversee a team of BIM Engineers and BIM Modellers for projects with varied deliverablesCheck the quality and accuracy of BIM models & asset information, ensuring they are in accordance with Gammon BIM standards and the required level of detailsPerform constructability reviews in 2D & 3D formats, including logistics planning, 4D simulation,...

  • BIM Coordinator

    6 days ago

    North Region, Singapore CVista HR Consulting Pte Ltd Full time $90,000 - $120,000 per year

    VB Responsibilities:* Report directly to the Project Manager, VDC Manager, and BIM Manager* For senior roles, lead and supervise a team of VDC/BIM Coordinators and Engineers* Develop models, manage construction documentation, and apply production techniques* Collaborate with both internal and external teams to successfully deliver VDC projects* Establish,...