Presales & Technical Support Specialist - CAD/BIM
3 days ago
Key Responsibilities
Presales Support:
- Act as the technical expert during the sales cycle for Archicad and related BIM/CAD software solutions.
- Deliver engaging product demonstrations, webinars, and technical presentations to prospective clients.
- Assist the sales team in identifying client needs and proposing appropriate solutions.
- Prepare and customize proof-of-concept models to illustrate product capabilities.
Technical Support:
- Provide first-line technical support to clients using Archicad and other CAD/BIM tools.
- Diagnose and resolve software issues, escalating complex problems to the development or vendor support teams when necessary.
- Maintain a knowledge base of common issues and resolutions to improve support efficiency.
- Deliver onboarding, training, and ongoing support for new and existing users.
- Monitor and follow up on support tickets to ensure timely resolution and client satisfaction.
Client Engagement & Product Feedback:
- Build and maintain strong relationships with users, gathering feedback to relay to product development teams.
- Work closely with internal teams to keep up-to-date on product developments and industry trends.
- Participate in user group meetings, events, and conferences to represent the company and promote the software.
Requirements
Technical Skills:
- Proficiency in Archicad is essential; knowledge of other CAD/BIM tools (e.g., Revit, AutoCAD, SketchUp) is a plus.
- Understanding of BIM workflows, architectural design processes, and construction documentation.
- Experience with CAD/BIM standards and interoperability formats (e.g., IFC, DWG, PDF).
- Familiarity with rendering, visualization, and coordination tools is a bonus.
Professional Background:
- Degree/Dipoma in Architecture, Civil Engineering, or a related field.
- Experience in a technical support, presales, or architectural design role (2+ years preferred).
- Strong presentation and communication skills – ability to explain complex concepts to both technical and non-technical audiences.
- Ability to manage multiple priorities and work independently or within a team.
Nice to Have:
- Archicad certification or formal training.
- Experience working with clients in the AEC (Architecture, Engineering, Construction) industry.
- Multilingual abilities, depending on regional needs.
-
BIM Modeller
3 days ago
West Region, Singapore CPG Corporation Pte Ltd Full time $60,000 - $80,000 per yearJob Responsibilities:To assist Engineers in the design and drafting of plumbing, sanitary and fire protection engineering works.Understand design intent and create/update BIM models.Produce BIM documentation for authority submission.Perform clash detection and resolve technical issuesCoordinate and communicate with project team.Job Requirements:Candidate...
-
Technical Presales Specialist
4 days ago
North-East Region, Singapore ST Engineering e-Services Pte. Ltd. Full time $80,000 - $120,000 per yearAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart...
-
Senior BIM Technical Executive
3 days ago
Central Region, Singapore CIAP Architects Pte Ltd Full time $90,000 - $120,000 per yearAt CIAP Architects , we believe in combining design excellence with digital innovation to deliver impactful projects across Singapore. We are looking for a Senior BIM Technical Executive to join our team - someone who is passionate about harnessing BIM to transform the way buildings are designed, coordinated, and delivered.Job ResponsibilitiesDevelop,...
-
BIM Modeller
2 weeks ago
East Region, Singapore CHAO SHENG FIRE PROTECTION WORKS PTE LTD Full time $60,000 - $80,000 per yearResponsibilitiesDevelop and maintain 3D BIM models for fire protection services with a strong focus on accuracy and coordination.Ensure timely delivery of BIM models and drawings in compliance with project requirements and schedules.Manage and organize model data to facilitate coordination across multiple disciplines (M&E, ACMV, Fire Protection, Plumbing...
-
BIM Modeller/Coordinator
3 days ago
Central Region, Singapore LBD Engineering Pte Ltd Full time $80,000 - $120,000 per yearReport to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision work.Scopes: The detailed duties and responsibilities include but not limited to the following:Proficient in using Revit, Navisworks, AutoCAD etc BIM/CAD software.Manage all...
-
CAD Design Engineer
3 days ago
West Region, Singapore Talent Trader Group Pte Ltd Full time $80,000 - $120,000 per yearJob Title: CAD Design EngineerJob Responsibilities:Create and modify 3D models and 2D engineering drawings for complex plant engineering projects.Prepare and maintain related project documentation including Material Take-Off (MTO), process descriptions, operation manuals, and technical specifications.Collaborate with engineering teams to ensure accurate...
-
BIM Modeller
4 days ago
East Region, Singapore Penta-Ocean Construction Co., Ltd. Full time $60,000 - $120,000 per yearResponsibilities:Communicate with the team, troubleshoot and deliver models on timeAssist in maintaining CAD and BIM standards as well as workflow in accordance to company standards.Support Project Team in managing RFI as well as making presentations with BIM-Model and other related activitiesEnsure accuracy of documents based on BIM ModellingTo comply with...
-
BIM Modeler
3 days ago
West Region, Singapore Private Advertiser Full time $60,000 - $120,000 per yearAbout the role As a BIM Modeler (LTA Project) , you will be responsible for creating high-quality 3D building information models (BIM) to support the design and implementation of large-scale infrastructure projects. This full-time position based in Jurong West, West Region will be integral to the company's work on Land Transport Authority (LTA)...
-
Presales Manager
3 days ago
Central Region, Singapore IP-TRIBE PRIVATE LIMITED Full time $104,000 - $130,878 per yearA Presales Manager plays a pivotal leadership role in driving the company's solution strategy and supporting the full sales cycle from both a technical and business perspective. This role oversees the presales team and works closely with sales, product marketing, and partner teams to architect and position compelling, technically sound, and commercially...
-
Senior BIM Coordinator
3 days ago
Central Region, Singapore AlwaysHired Pte. Ltd. Full time $80,000 - $120,000 per yearResponsibilitiesLead BIM coordination for Mechanical, Electrical, and Plumbing (MEP) systems across multiple projects.Develop, manage, and maintain BIM models to support design, construction, and as-built documentation.Produce detailed shop drawings, section details, space management layouts, and plant room designs using Revit and CAD software.Ensure...