E-Commerce | Retail Sales Manager

2 days ago


Singapore Red Dot Holdings LLP Full time $100,000 - $120,000 per year
E-Commerce | Retail Sales Manager (Singapore)

Location: 18 Howard Road, Novelty Bizcenter

Employment: Full-time

About Us

Red Dot Photo is a Singapore-based e-retailer for photography & videography equipment—serving creators from hobbyists to studios with trusted brands, fast local delivery, and hands-on advice.

The Role

Oversee more than 10 stores across Shopee, Lazada, Tiktok and Shopify stores, offline retail channel as well as B2B channels. This is a hybrid commercial role: part online trading manager, part retail sales leader. You'll drive weekly sales targets, optimise product listings and campaigns, lead a small sales team, and turn in-store/online traffic into repeat customers.

Key Responsibilities
  • P&L & Trading

    Own weekly/monthly sales targets, margin, and inventory turns.

Plan promos, bundles, and new-product launches (go-to-market calendars).
- Merchandising & Content

Optimise titles, meta descriptions, attributes, and images for SEO/GMC.

Maintain product taxonomy, pricing, and stock accuracy in Shopify.
- Performance Marketing & CRM

Coordinate with ads/creative on Meta/Google, affiliates, and marketplaces.

Run email/SMS/WhatsApp flows, onsite banners, and conversion experiments.
- Retail & Customer Experience

Lead the retail sales team: rostering, coaching, sales playbooks.

Ensure premium consultative service; manage escalations and reviews.
- Operations

Forecast demand with suppliers; manage replenishment and RTVs.

Oversee pick-pack-ship SLAs, click-and-collect, and after-sales workflows.

Requirements
  • 4 years in e-commerce or retail sales management; Shopify experience preferred.
  • Strong grasp of SEO, Google Merchant Center, feeds, and product data hygiene.
  • Comfortable with GA4, Looker/Data Studio, or similar analytics tools.
  • Hands-on with promotions, pricing, and cross-sell/upsell tactics.
  • Team leadership experience (hiring, coaching, performance reviews).
  • Excellent written/spoken English, Mandarin and Malay a plus for supplier/customer communications
  • Passion for photo/video gear is a strong advantage.
What We Offer
  • Competitive salary + performance bonus
  • Staff purchase program on cameras, lights & accessories
  • Learning budget for certifications/gear training
  • Growth path to Head of Commerce


  • Singapore SAASTHA PTE. LTD. Full time

    **Job Description & Requirements**: E-commerce retail is **a type of retail that involves buying and selling goods and services online**. It's different from traditional retail, which is the sale of goods in physical stores, because e-commerce transactions take place digitally. E-commerce retail can take place on online marketplaces r on proprietary...


  • Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full time

    **About the Role** We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. This role is ideal for someone who thrives in a fast-paced digital environment and is passionate about optimizing product performance, enhancing customer experience, and driving revenue through e-commerce platforms. **Key...


  • North-East Singapore LOTTE Travel Retail Singapore Full time

    **Inventory Support** - Conduct daily stock checks of products and report findings to Inventory Planner, Senior Security Specialist and Retail Manager. - Coordinate and follow-up with Retail Operations to resolve inventory issues that require physical checking of stocks. - Assist the Inventory Planner in validating count results of cycle counts/stock take...


  • Singapore RETAIL MINISTRY Full time

    Retail Ministry is an E-commerce company who predominately trades on Shopee & Lazada. We are looking for individual with the passion and experience to work in **Ecommerce and Travel agency space**. **Responsibilities**: - Plan and implement strategies to optimize new customer acquisition, conversion, frequency, and loyalty both online and offline - To...


  • Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating...

  • Sales Assistant

    1 week ago


    Singapore MOMOBUD Full time

    **Summary**: As a Sales Assistant, you’ll play a vital role in driving our retail and online operations. From assisting customers in-store to managing e-commerce orders, this role combines customer service, sales, and operations. You’ll gain hands-on experience in a multi-channel business environment and have the chance to grow with us. **Key...


  • Singapore ISHTARA JEWELLERY PTE. LTD. Full time

    Job Description: E-Commerce cum IT Manager (Jewellery Retail Business) Job Summary: The E-Commerce cum IT Manager is responsible for managing the company's online sales platforms and overseeing all IT-related functions to ensure smooth digital operations. This role combines e-commerce management, website administration, digital marketing, and IT...


  • Singapore Ishtara Jewellery Full time

    Job Description: E-Commerce cum IT Manager (Jewellery Retail Business)Job Summary: The E-Commerce cum IT Manager is responsible for managing the company's online sales platforms and overseeing all IT-related functions to ensure smooth digital operations. This role combines e-commerce management, website administration, digital marketing, and IT...


  • Singapore ISHTARA JEWELLERY PTE. LTD. Full time

    Overview The E-Commerce cum IT Manager is responsible for managing the company's online sales platforms and overseeing all IT-related functions to ensure smooth digital operations. This role combines e-commerce management, website administration, digital marketing, and IT infrastructure support to strengthen the company's online presence and ensure secure,...


  • Singapore 57 EMPLOYMENT AGENCY PTE. Ltd Full time

    Description Job Description Develop and implement e-commerce strategies to meet or exceed online sales targets. Analyze sales performance, customer behavior, and web analytics to improve conversion rates. Identify opportunities for upselling, cross-selling, and customer retention. Manage and optimize product listings across all online platforms Ensure...