SAP HCM Solution Architect

Date: 18 Sept 2025

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The SAP HCM (Human Capital Mgmt) Solution Architect is responsible for bridging business needs with SAP technology solutions in the HCM domain (SAP SuccessFactor & SAP HCM solution). Candidate need to be able to help with assessment of client business requirement, provide recommendation for business improvement (BPR) anchored on technology solution, lead HCM software evaluation exercise, design & architect the right technology solutions. Candidate will be involved in pre-sales as well as in project delivery.

What will you do?

Project Delivery

• Prepare, review and deliver the SAP HCM solutions for customers, including proposal writing, presentation, conducting Proof-of-Concept to showcase its technical feasibility when necessary
• Propose the SAP solution and selection of technologies and estimate resources required to develop the proposed solution to meet our customer's requirements
• Lead conduct of business workshops and assessment
• Articulate alternatives in terms of cost, benefit and risk where multiple solutions exist
• Highlight the positive impact of NCS solutions to help them achieve customer's business goals
• Provide pre-sales delivery of consultancy services to our customers on a global basis

Customer/Vendor Management

• Effectively engaged stakeholders in sales, project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer's expectation
• Identify, build and manage partnerships with product vendors to strength NCS's product capabilities and get up-to-speed with the up-and-coming technologies

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities, leading key opportunities where needed

Team Management

• Coach, train and mentor Solution Architects.
• Deliver enablement sessions to NCS presales to help articulate NCS's service offerings and solutions and comparatively position with competitor's solutions
• Develop and continuously improve on the materials available for enablement sessions to ensure quality and relevance
• Maintain reusable components to facilitate the selling process and ensure consistency in the quality of services promised to our customers
• Contribute to competency enablement throughout the community in NCS on a global basis
• Develop and manage a group of individuals to be part of the focused competency community. This enhances NCS's ability to support the growth expectations of the business, and continually build the image and success of the NCS bran

The ideal candidate should possess:

• Typically 15-18 years SAP HCM experience (SAP Successfactor & SAP HCM module)
• Experience in Singapore Public Sector SAP projects
• Strong understanding of SAP HCM Payroll with implementation experience in Payroll Control Centre.
• Completed multiple end to end project implementation
• Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Minimum Bachelor Degre

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at and visit our LinkedIn career site.