Ads - Technical Integrations Specialist (Singapore)

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed to empower people, including our advertising platform. We deliver ads in a way that benefits both customers and advertisers - helping people discover content, supporting creators, and protecting and respecting everyone's privacy. Our technology makes advertising possible on the App Store, Apple News, Stocks, and Apple TV. We help developers and marketers of all sizes drive app discovery, promote products alongside trusted content, and connect with captivated audiences in live sports on Apple TV. With our unwavering commitment to privacy, we strive to create advertising solutions that benefit everyone. Apple's Advertising Platforms Partnerships Team is looking for an experienced Technical Integrations Specialist to help establish industry-leading support and innovation across our News and Search Ads platforms.

Description

In this role, you will solve systemic technical problems, manage complex API integrations, and collaborate across teams to ensure the seamless operation and evolution of our advertising solutions. You'll play a key role in developing robust test plans, analyzing sophisticated data sets, and communicating technical solutions clearly and effectively to diverse stakeholders. This is a fast-paced and dynamic role, offering the opportunity to contribute to Apple's mission of delivering impactful, privacy-focused advertising experiences.

Responsibilities

• Solve systemic technical problems by investigating escalations, identifying root causes, and implementing robust, long-term solutions.
• Lead and manage API integration projects, providing technical guidance to ensure seamless implementation and reliable performance.
• Construct and execute technical test plans that account for edge cases, validate functionality, and ensure system reliability.
• Analyze complex data sets to identify trends, diagnose issues, and propose actionable solutions to improve system performance.
• Collaborate closely with clients, product, sales, and engineering teams, acting as a bridge between technical and non-technical stakeholders.
• Break down complex concepts into clear and concise explanations for non-technical partners.
• Provide data-driven insights and analysis to address systemic issues and improve operational efficiency.
• Handle competing priorities effectively, ensuring timely resolution of critical issues in a fast-paced environment.
  Adapt to constantly evolving environments and requirements, working both independently and collaboratively with cross-functional teams.

Minimum Qualifications

• 5+ years of experience in a Technical Operations or Solutions role.
• Proficiency in Chinese is required to liaise with Chinese speaking partners
• Proven experience with API integration and troubleshooting, including managing complex integration projects.
• Proficiency in SQL, with experience writing and troubleshooting queries.
• Strong analytical and problem-solving skills with a track record of resolving systemic issues.
• Exemplary written and verbal communication skills.
• Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment.

Preferred Qualifications

• Expert knowledge of advertising technology and performance marketing metrics (e.g., CPA, ROAS, CTR).
• Experience providing data-driven analysis on systemic issues.
• Familiarity with concepts, definitions, and metrics used in the context of performance marketing campaigns.
• Experience working closely with clients, product, and engineering teams.
• Ability to break down sophisticated technical concepts into clear, non-technical explanations.
• Proven track record in managing competing priorities and delivering high-quality results in rapidly changing environments.
  Bachelors, Masters, Certifications, or equivalent professional experience

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