Order Fulfilment Executive

3 days ago


Singapore REVUP PROSERVICES PTE. LTD. Full time $40,000 - $60,000 per year

Details:

  • 1 year contract (maternity cover)

  • West area (hybrid arrangement)

  • Up to $2,900 + Completion Bonus

Duties:

  • Verify and process customer orders, ensuring compliance with agreed sales terms and pricing structures.
  • Develop and manage shipping schedules to meet customer delivery timelines while minimizing risks and optimizing logistics costs.
  • Coordinate with internal teams, suppliers, and customers to create practical and executable loading plans.
  • Monitor planning variances, identify improvement opportunities, and implement efficiency-enhancing solutions.
  • Oversee end-to-end order processing, including purchase order creation, supplier coordination, and customer confirmation.
  • Track and analyze order management data to handle exceptions such as route changes, delays, or urgent air shipments.
  • Capture and assess order delays or discrepancies, evaluate customer impact, and propose alternative solutions accordingly.
  • Conduct data analysis to measure performance against plans and report insights to management.
  • Collaborate with team leads or managers to engage suppliers/customers in performance improvement initiatives based on KPIs.
  • Maintain professional communication with suppliers and service providers via email, phone, or face-to-face interactions.
  • Keep accurate records of all communications and activities with relevant stakeholders.
  • Work cross-functionally with internal teams to deliver solutions aligned with customer needs.
  • Partner with Key Account Managers and Customer Service to manage customer expectations in line with service commitments.
  • Build and maintain strong interdepartmental relationships to support operational efficiency and customer satisfaction.
  • Provide input on process improvement opportunities for internal workflows.

Requirements:

  • Preferably 2–3 years of working experience in managing order processing activities with strong problem-solving skills
  • Minimum Diploma in Supply Chain or Business Administration or other discipline.

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366



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