Technical Account Manager, Cloud Consulting

5 days ago

Singapore Google Full time $90,000 - $120,000 per year

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience interfacing with executive stakeholders, driving technical implementation or transformation programs.
- Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.
**Preferred qualifications**:
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- 5 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation or transformation programs.
- Excellent communication, presentation, problem-solving, and management skills.
**About the job**:
As a Technical Account Manager, you will lead the adoption of Google Cloud at leading organizations, guiding them through the strategic and technical facets of their cloud transformation journey. You will manage the delivery of Professional Services engagements to drive customer adoption of Google Cloud services, such as Google Compute Engine, Google Cloud Machine Learning, Google Kubernetes Engine, BigQuery, Google Workspace, and Google Chrome.
In this role, you will engage with diverse stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team.
You will travel domestically and internationally up to 25% of the time, as needed.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**:
- Advocate for customers as an operational partner to overcome issues, understand operational issues that block cloud adoption, and help drive resolutions within Google and our customers' businesses.
- Advise customers on best practices, understand customers' environments to help them achieve outcomes.
- Act on opportunities to reduce customers' cost, improve performance, and deliver engaged advantages for their businesses.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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