Housekeeping Assistant

2 weeks ago

Central Region, Singapore Far East Organization Full time $22,000 - $28,000 per year

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Job description:

Responsibilities

  • Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
  • Update and maintain the daily attendance records.
  • Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
  • Update and maintain all Housekeeping files and records.
  • Operate the Property Management System (PMS).
  • Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers.
  • Control and operate the Communication system for all Housekeeping staff.
  • Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers.
  • Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
  • Print all necessary daily reports and file accordingly.
  • Keep and maintain cleanliness and tidiness of the Housekeeping Office.
  • Raise purchase requests for Housekeeping operations.
  • Clear all outdated reports in the office on a monthly basis based on the hotel standards for record-keeping.
  • Ensure adequate stock of all used forms in housekeeping.
  • Report any unusual and suspicious behaviour of guests or staff.

Requirements

  • O Level qualification
  • At least 2 years of relevant experience

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