F&B Breakfast Service Staff

The Breakfast Service Staff is responsible for delivering a smooth and pleasant breakfast experience in a self-service buffet environment. While guests are encouraged to return their own plates and cutleries, the staff ensures the dining area remains clean, organized, and welcoming. The role includes buffet set-up, maintaining cleanliness, assisting guests when needed, checking room numbers during host duties, and supporting other hotel F&B operations, including events and the self-service beer tap station. He or she will report directly to the Restaurant Manager.

Responsibilities

1. Breakfast Buffet Operations

• Perform opening duties including setting up buffet stations, coffee/tea machines, beverage dispensers, and dining areas.
• Refill buffet items and beverages as needed, following food safety and hygiene standards.
• Maintain a clean, organized, and presentable buffet area throughout service.
• Ensure signage, cutlery, condiments, menus and tableware are properly arranged and stocked.

2. Guest Service & Hosting

• Greet guests warmly and check room numbers when acting as host/hostess.
• Assist guests with the self-service concept when needed (e.g., explaining buffet layout, helping with equipment, guiding them to the return tray station).
• Provide attentive, friendly, and professional service always.
• Assist with special guest requests or dietary needs where possible.

3. Table Clearing & Dining Area Cleanliness

• Clean and reset tables promptly, especially when guests do not return their plates and cutlery.
• Wipe down surfaces, maintain floor cleanliness, and ensure overall dining area hygiene.
• Regularly check and tidy the self-return tray station.

4. Equipment & Station Management

• Set up, monitor, and clean coffee machines, beverage dispensers, and breakfast equipment.
• Assist with the self-service beer tap station (monitoring usage, restocking cups, reporting malfunctions).
• Ensure all equipment is handled safely and stored properly after use.
• Ensure return tray stations are always clean and organized.

5. Opening & Closing Duties

• Complete daily opening and closing checklists.
• Ensure proper food storage, waste disposal, and sanitation procedures at the end of service.
• Secure equipment and ensure the buffet area is reset for the next service.

6. Event Support & General F&B Assistance

• Support F&B operations outside breakfast hours when necessary.
• Assist with event set ups or arrangements when required.
• Support other F&B operations
• Oversee the self-service beer tap station when needed (e.g., hygiene checks, troubleshooting, changing of barrels).

7. Health, Safety & Hygiene

• Follow hotel standards for food safety, sanitation, and hygiene
• Report equipment defects or safety hazards to the supervisor immediately.
• Maintain personal grooming and presentation according to hotel standards.
• Follow all health and safety regulations, including fire safety and food handling protocols
• Maintain awareness of allergen policies and guest safety concerns

Job Requirements

• Valid Food Hygiene Certificate is required.
• Prior experience in food & beverage or hospitality will be an advantage.
• Strong communication, interpersonal, and time-management skills.
• Ability to multitask, work independently, and collaborate effectively within a team.
• Positive attitude, customer-oriented, reliable, and punctual.
• Willing to work a five-day work week, including early morning shifts, weekends, and public holidays.
• Comfortable with rotating off days based on duty roster.
• Physically capable of safely lifting and moving heavy equipment and furnishings during setup and closing, such as buffet tables, coffee machines, and related items.