Virtual Assistant

22 hours ago

Singapore 5G-Starlink Pte. Full time $30,000 - $60,000 per year

Full Job DescriptionJob Category: AdminJob Type: FreelanceJob Location: RemoteThe Virtual Expert is the main point of contact with the client(s) and will work independently with the client(s). The VE will receive support from their assigned a supervisor, who will assist the VEclient relationship with plan modifications, questions, and provide feedback on quality, delegation issues, and more.The VE will provide a high-level professional service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VE is responsible for being the main point of contact for their assigned clients, and being familiar with each clients needs and preferences. The VE must have consistent and proactive communication with clients and supervisors. Virtual Experts are expected as part of their contract to take an agreed-upon number of client hours, respond to all communication within the two-hour response window, maintain detailed and up-to-date client profiles, and follow all Kuubiik internal policies and protocols.Essential Duties and Responsibilities:Admin: Inbox management, Calendar management, Scheduling, Standard business correspondence, Transcription, Travel planning, Research, Expense management, Candidate screening, Data entry.Marketing: Social media management, Content copywriting: articles, website, social media posts, emails, Email marketing, Reports and analytics. Be able to be the link between the client and the marketing team for more advanced marketing requests.Web support and maintenance: Update images, Update content, Update linksGraphic Design: Coordinate Graphic Design requests from client and assign them to graphic designing team accordingly.Video Editing: Able to understand video requests from client and transcript that request into a task for the video editing team.Customer service: Live chat support, Responding to customer inquiries (excluding IT inquiries), Answering questions about a companys products or services, Setting up meetings & follow ups, Delivering information about a companys offerings, Providing proactive customer outreach, Collecting and analyzing customer feedback, Responding to customer reviewsThe VE must provide continuous clear communication about task status, needs, and questions to their clients. They shouldacknowledge all tasks assigned within the established time frameensure that they understand expected due dates, and communicate any changes or delays with the clientensure the client is aware of hour usage and renewal dates.Desired Skills and Attributes:Clear, precise, excellent, proactive, and professional written and verbal communication skillsAbility to organize and effectively prioritize tasksAbility to multi-task with various programs and learn new programs as requiredAbility to commit to a minimum year contractMust have meticulous attention to detail, along with the ability to comprehend difficult tasksCapable of responding to stress in a fast-paced environmentStrong interpersonal skills and the ability to quickly develop working relationshipsAffable and enthusiastic attitude towards teamworkInternet/Web savvyJob Type: Part-time or Contract for ServiceHiring InsightsJob activityPosted 30+ days ago

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