Service Engineer

6 days ago

Central Region, Singapore Talent Trader Group Pte Ltd Full time $90,000 - $120,000 per year

Responsibilities:

  • Oversee and ensure service teams perform daily maintenance activities efficiently to minimize escalator and lift breakdowns.
  • Manage overall service operations, ensuring compliance with quality, environmental, and safety standards.
  • Monitor call-back rates and "sick units," implementing corrective and preventive measures to enhance reliability and performance.
  • Handle customer feedback and complaints, conducting regular inspections and site visits to ensure service excellence and customer satisfaction.
  • Build strong relationships and maintain effective communication with internal stakeholders, customers, and external service partners.
  • Collaborate closely with the Sales team to identify and promote both traditional and non-traditional repair opportunities, following through until successful completion.
  • Conduct cost analysis and oversee the utilization of spare parts and manpower to ensure profitability aligns

Requirements:

  • Diploma or Degree in Mechanical, Electrical, Electronics, or Mechatronic Engineering, or equivalent qualification.
  • Minimum 3 to 5 years of working experience in the lift or escalator industry, with solid technical knowledge and customer management experience.
  • Mature, well-balanced, and customer-oriented personality.
  • Strong communication, interpersonal, and negotiation skills across all organizational levels.
  • Self-motivated, results-driven, and able to inspire teamwork and staff engagement.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to

EA License No: 13C6305

Reg. No.: R GOH HOOI MING)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

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