
Logistics Customer Service
2 weeks ago
Responsibilities:
- Act as the primary point of contact for daily operations issues, inquiries, and technical support requests.
- Assist new customers through the onboarding process.
- Proactively identify potential challenges or areas for improvement and take corrective measures to ensure customer satisfaction and retention.
- Work closely with internal teams, such as sales, to create customized solutions and proposals that meet customer requirements.
- Deliver outstanding customer service by addressing inquiries, concerns, and requests promptly and professionally.
- Spot opportunities to cross-sell additional products, services, or solutions based on customers changing needs and priorities.
- Ensure timely and accurate invoicing for customers while continuously optimizing the efficiency of the Accounts Receivable process.
- Oversee the timely and accurate verification of vendor invoices.
- Solve problems and provide effective solutions to customer issues.
- Gather feedback from customers regarding their experience and satisfaction.
- Encourage satisfied customers to serve as advocates or references for the company.
- Contribute to cross-functional projects focused on improving warehousing, distribution, system processes, and initiatives aimed at digitalization and workflow optimization.
Requirements:
- At least 1 years of working experience inE-commerce transactions
- Comfortable to standby fornight shiftwhen required
- Experience withWMS / SAP and MS Office
- Possess good communication skills.
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore Regent Logistics Pte Ltd Full time**Job Scope** 1. Ensure that customers’ orders are executed in accordance to company policies and procedures. 2. Work closely with Customer Service team to ensure customer experience is met or exceed expectations. 3. Ensure efficiency of land transport. 4. Manage warehouse operations and company assets (Prime Mover, containers, trailers)...
-
Customer Service
2 weeks ago
Jurong East, Singapore Freightlinks express pte ltd Full timeDaily Job Function & Facilitation Close communication with shipping lines & airlines Shipment planning & logistic solutions for customers Pricing Requirement Keen interest in to learn Total logistics and supply chains Interest in customer services functions Good interpersonal communication skills in English **Job Types**: Full-time,...
-
Customer Service
2 weeks ago
East Region, Singapore AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. Full time $104,000 - $130,878 per yearAbout the role Air export customer service located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating export of air freight shipments, ensuring efficient and timely delivery to customers.What you'll be doingLiaise with customers on shipment instructions and booking updatesPermit declarations and customs...
-
Customer Service Executive
2 weeks ago
East Region, Singapore AJ Global Logistics Pte Ltd. Full time $4,000 - $6,000 per yearAbout the role Join the dynamic team at AJ Global Logistics Pte Ltd. as a Customer Service Executive (Freight Forwarding). In this full-time position, you will play a crucial role in providing exceptional customer service and operations support to our clients locally and globally. With a focus on the Freight/Cargo Forwarding industry, you will be...
-
Logistics Admin
4 days ago
Jurong East, Singapore Maersk (LF Logistics Services Pte Ltd) Full time $30,000 - $36,000 per yearMaersk (LF Logistics Services Pte Ltd) is hiring a Full time Logistics Admin role in Jurong West, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: MorningTuesday: MorningWednesday: MorningThursday: MorningFriday: MorningExpected salary: $2,500 - $3,000 per month
-
Customer Service Executive
2 weeks ago
Jurong East, Singapore a. hartrodt (S) logistics pte ltd Full time**Working Environment**: - An attractive hybrid work from home model in our office. - Flexible working hours. - Free refreshments in the office. **Requirements**: - Positive attitude and customer service minded - Minimum 3 years of experience in the freight forwarding industry within customer service areas, preferably with food & beverage exposure - Good...
-
Night Shift Logistics Coordinator
2 weeks ago
Jurong East, Singapore LF Logistics Services Pte Ltd Full time**Opportunity** At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to end service that makes trade simpler and easier than ever. We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and...
-
Customer Service Admin
3 hours ago
Jurong East, Singapore HONG XIN DA PTE. LTD. Full time**Customer Service**: - Assist customers with order placements, delivery schedules, and product/service information - Address and resolve customer complaints or issues in a timely and effective manner - Maintain good relationships with clients and follow up on customer feedback **Administrative Support**: - Perform general office duties including filing,...
-
Customer Service Coordinator
1 week ago
Jurong West, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**: - Salary Package**:Basic + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain current and new...
-
Logistics Customer Service Executive
2 weeks ago
East Region, Singapore Talentvis Singapore Pte Ltd Full time $104,000 - $130,878 per yearOur partner, a Fortune Top 500 global logistics leader, is hiring Join a fast-growing team and make an impactAWS & variable bonusCompany transport services providedIncentives based on performanceSupportive team environment and career growth opportunitiesKey Responsibilities:Provide friendly and reliable service to customers and clientsAssist in preparing...