ServiceNow Developer

1 week ago

Singapore ALTROCKS TECH PTE. LTD. Full time $104,000 - $130,878 per year

Scope of Work:

  1. Development & Technical Implementation

  2. Design and develop scoped applications and modules using App Engine Studio.

  3. Automate business processes using Flow Designer and Workflow Editor.

  4. Configure and customize ServiceNow HRSD and IRM modules.

  5. Develop and maintain integrations using Integration Hub and REST/SOAP APIs.

  6. Implement data models, business rules, UI policies, client/server scripts, and catalog items.

  7. Ensure solutions are scalable, maintainable, and aligned with organizational architecture and SGTS standards.

  8. Security, Compliance & Quality Assurance

  9. Adhere to IM8 and SGTS guidelines for application development.

  10. Implement security controls, role-based access, and adhere to data loss prevention (DLP) policies.

  11. Remediate identified vulnerabilities and address audit findings.

  12. Establish and maintain automated testing frameworks.

  13. Contribute to CI/CD pipelines for ServiceNow deployments.

  14. System Maintenance & Support

  15. Participate in sprint-based maintenance activities, including bug fixes, performance tuning, and enhancements.

  16. Support application monitoring and health checks.

  17. Log, track, and resolve issues according to defined SLAs.

  18. Provide technical inputs during retrospectives to continuously improve system performance.

  19. Documentation & Knowledge Management

  20. Maintain technical design documents, configuration details, and deployment guides.

  21. Document integration specifications and workflows.

  22. Contribute to the knowledge base for recurring issues and standard resolutions.

Experience: 3–5 years developing solutions using ServiceNow modules and platform tools in enterprise/government environments

Key Skills: Application development, workflow automation, integration development, scripting, data modeling, automated testing

Technical Knowledge:

ServiceNow: HRSD, IRM, App Engine Studio, Flow Designer, Integration Hub, REST/SOAP APIs, ATF

Preferred Certifications:

ServiceNow Certified System Administrator (CSA); ServiceNow Certified Application Developer (CAD); ServiceNow Certified Implementation Specialist (ITSM/HRSD)

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