Head of Infrastructure

1 week ago

Singapore Orfeostory Pte Ltd Full time $150,000 - $250,000 per year

About Us

Orfeostory Pte Ltd is a leading digital agency in Singapore with expertise spanning custom web and mobile development, IT infrastructure solutions, AI-powered applications, and managed services .

As part of our continued growth, we are seeking a Head of Infrastructure & Network Services to lead our infrastructure and network services division. This is a critical leadership role that will shape and deliver high-value solutions for our diverse clientele across industries.

Role Overview

You will oversee infrastructure and network-related projects , provide technical leadership, and ensure excellence in solution design, implementation, and post-sales support. The role requires deep expertise in network security, firewall management, and infrastructure architecture , combined with proven experience in client-facing project management .

Key Responsibilities

  • Lead the planning, design, and deployment of network infrastructure and IT services for clients.
  • Provide technical leadership across projects, ensuring best practices in architecture, patching, upgrading, and maintenance.
  • Building a team of engineers to deliver end-to-end solutions including firewalls, switches, routers, wireless controllers, and access points.
  • Act as the primary technical interface with customers , managing stakeholder relationships and ensuring project success.
  • Deliver post-sales support, troubleshooting, and day-2 operations management.
  • L2/L3 support
  • Ensure compliance with security standards and high service availability.

Requirements

  • Minimum 10 years of IT experience with strong expertise in network infrastructure and security.
  • Proven leadership in roles such as Technical Lead, or Team Lead .
  • diploma or higher in Information Technology or equivalent.
  • Professional certifications preferred:
  • Fortinet Certified Professional (FortiGate, FortiClient EMS)
  • Cisco certifications (CCNA/CCNP)
  • Avaya Implementation Specialist
  • Palo Alto / Checkpoint Firewall certifications
  • Knowledge with a wide range of technologies: Cisco, Fortinet, Palo Alto, Avaya, Ruckus, Aruba, HPE, Mellanox, Juniper, Ubiquiti, Checkpoint, etc.
  • Strong project portfolio including experience with large organisations or government agencies
  • Excellent communication and stakeholder management skills.

Why Join Us?

  • Be a leader in shaping Orfeostory's infrastructure and managed IT services.
  • Work on high-profile projects with clients across diverse industries.
  • Opportunity to grow the technical team.
  • Attractive compensation package including AWS, performance bonus, and growth opportunities.

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