Senior Manager, People Systems

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know our Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and make a significant impact on technology at Grab, come join us and help shape the future of technology

Get to know the Role

Reporting to the Head of Business Integration & Innovation, you will lead the People Systems organisation which manages Workday (HCM), talent acquisition (SmartRecruiters), and other adjacent people platforms. You will need a background in HR processes and the ability to translate HR challenges into technology requirements and roadmaps. Experienced leaders who have led people systems for global organisations should apply here

The Critical Tasks You Will Perform:

• Lead a team of internal and external HRIS specialists distributed across multiple APAC markets to implement and support people systems to realise HR transformation journeys.
• Use a product mindset to co-create business and technology roadmaps with team members & GTS leadership and manage resource allocation (budgets & team) to implement vision.
• Champion improvements for your stakeholders and GTS to improve our ability to serve Grabbers, including identifying new opportunities or technologies.
• Partner with People Operations (Pops) and engage with other technology organisations (e.g. Finance Systems) to ensure technology needs are delivered.
• Manage relationships with senior internal stakeholders and external parties (e.g. vendors, partners).

The must haves skills

• At least 15 years of experience.
• Be a trusted technology partner to Pops leadership where you can translate business problems into technology product roadmaps and influence business & technology teams to implement it
• Knowledge in the full spectrum of HR processes (employee life cycle, recruitment, payroll, compensation), and managing it globally or group level.
• Experience managing budgets, vendor relationships, KPIs/OKRs, and resource management, for a team of 20+ internal and external specialists.
• Experience developing and mentoring a team; hire, team building and organisational development
• Experience implementing SOX compliance and audit controls (COSO & COBIT) for HR systems (e.g. Change Management, Release Management)
• Knowledge of HR-specific AI & service management applications and the ability to design interconnected environments that prevent system fragmentation (eg. MCPs, APIs).
• Experience in product management

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.