Customer Service Assistant
1 week ago
About Our Client:
Our client is a wholly home grown, Singaporean owned and run entity fragrances and flavoring manufacturer. Creativity, efficiency and technical performance are our core values. Our leading edge is our incisive knowledge of Asian culture and developing new scent trending patterns serving regional manufacturers of perfumes, personal care products, fabric care products, household cleaners, air care products, beverages, confectionary and dairy products.
What you'll be doing?- Customer liaison: Act as a key point of contact, providing product and service information while efficiently resolving customer issues.
- Operational management: Oversee end-to-end operations, logistics, and sales support to ensure smooth business processes.
- Cross-departmental collaboration: Work closely with Sales, Regulatory, Procurement, Production, and Finance teams to fulfill customer orders effectively.
- Resource coordination: Plan, organize, and control all necessary resources to carry out efficient operations.
- Process improvement: Proactively review and seek improvements to current operational procedures.
- Administrative support: Perform various administrative duties as assigned to support overall team efficiency.
- Attention to detail: You have a meticulous approach to work and can maintain accuracy in all tasks.
- Multitasking abilities: You thrive in fast-paced environments and can handle multiple responsibilities simultaneously.
- Order management experience: While not required, experience in order planning and execution would be beneficial. Candidates with no prior experience are welcomed to apply.
- Customer service skills: You possess excellent soft skills and are committed to providing outstanding customer service.
- Willingness to learn: You have a strong desire to expand your knowledge in both technical and commercial aspects of the role.
Our client offers an attractive remuneration package and other benefits, such as:
- Annual Leave
- Opportunity for career development in a creative and innovative industry
- Working Day: Mon-Fri
- Working Hour: 930am-630PM
- Working Location: Tampines
Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us
We encourage applications from individuals of all backgrounds and experiences. Your unique perspective could be exactly what we're looking for
All information received will be kept strictly confidential and will be used only for employment-related purposes.
Jobs DB Singapore Pte Ltd | 24C2640
Lim Jun Yao | R
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