Senior Manager, PMO Contract Lifecycle Replacement

Job ID: 39346

Location: Singapore, SG

Area of interest: Human Resources

Job type: Regular Employee

Work style: Office Working

Opening date: 18 Sept 2025

JOB SUMMARY

This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Purpose of the role

We are looking for a seasoned Programme Management expert in the change delivery to lead the Programme Management Office (PMO) for the implementation of a contract lifecycle management system within SCM as part of Project Phoenix. This role will serve as the subject matter expert (SME) for programme governance, planning, risk management, and delivery assurance. The ideal candidate will collaborate closely with senior stakeholders to ensure the programme is efficiently structured, monitored, and executed across all workstreams.

RESPONSIBILITIES

Programme Governance:

• Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.
• Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.
• Conduct regular reviews to evaluate the Programme's adherence to established standards.
• Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.
• Ensure the accurate and consistent use of programme data within the Bank's systems (Clarity, ADO).
• Provide support to teams within the Programme and its underlying initiatives.
• Assist the Programme Steering Committee by preparing high-quality materials such as Terms of Reference, Progress Reports, call minutes, and other necessary documents.

Planning & Execution Support:

• Support the Programme Manager in developing a comprehensive Programme plan, ensuring alignment with the approved business case.
• Collaborate with the Programme Manager to ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.
• Support the Programme Manager in maintaining the Programme plan, including but not limited to the tracking of key milestones and timelines.

Risk & Issue Management:

• Facilitate the identification and assessment of risks at the Programme level and support the development of comprehensive risk mitigation plans.
• Collaborate with Programme Manager to ensure that risks and issues are managed effectively and updated in Clarity.

Resource Management:

• Consolidate and monitor the comprehensive resource management view of the Programme, identifying any gaps relative to forecasted requirements.
• Input information related to actual and forecasted resource data into Clarity.
• Work in collaboration with the Programme Manager to determine the staffing needs/changes for the Programme.

People & Talent:

• Organize, train, and coordinate project management learning sessions with the Group, region, and country teams.
• Foster and embed a culture of openness, trust, and risk awareness, ensuring that ethical, legal, regulatory, and policy compliance is the standard.
• Promote a culture of honest feedback through retrospectives and strong collaboration among team members.
• Identify and remove obstacles and impediments to the team's or squad's progress, escalating issues as necessary.

Financial Oversight:

• Support in the development and maintenance of Programme budgets and financial forecasts.
• Monitor actual Programme expenditures to ensure alignment with approved budgets.
• Identify opportunities for cost savings and efficiency improvements across the delivery process.

Tooling & Reporting:

• Deliver high-quality progress reports, dashboards, and status updates for stakeholders at all levels, ensuring clear and concise messaging.
• Ensure that the approved business case and subsequent Change Requests are accurately documented in Clarity.
• Collaborate with the Programme Manager to keep Clarity updated with the latest Programme data, including status updates, key milestones, financials, risks, issues, dependencies, and resource forecasts.
• Ensure that benefits forecasts and actuals are accurately reflected in Clarity.

Stakeholder Engagement & Communication:

• Support the Programme Manager in coordinating a comprehensive Programme-wide communication plan, encompassing stakeholder engagement, briefings, and updates.
• Serve as a central coordination point across business units, workstreams, and external partners.
• Support change management initiatives by aligning messaging and readiness activities.
• Promote continuous improvement by advocating for PMO best practices, documenting lessons learned, and driving efficiency in delivery processes.
• Support the Programme Manager in coordinating Programme change management training and communication strategies.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles

Key Stakeholders

• Programme Sponsors and Accountable Executives
• Technology & Operations (T&O) Function Heads
• Programme/Project Managers, Product Owners
• Risk, Compliance, Finance, HR, GBS Ops
• Vendor and third-party partners

Cultural & Leadership Attributes:

• Embody the Group's values of Integrity, Courage, Empathy, and Innovation.
• Demonstrate resilience and agility in fast-paced, regulated environments.
• Act as a role model for collaboration, accountability, and continuous improvement.

Our Ideal Candidate

• Education: Bachelors or Master's degree in a relevant field (i.e. Business / Accountancy)
• Certifications: Project Management accreditation i.e.– PMI – PMP/ PgMP/ PfMP

• 10+ years work experience in banking field, with proven track record in PMO role.

• Experience with managing Agile and waterfall projects

Role Specific Technical Competencies

• Internal Controls
• Project Management
• Organisational Governance
• Business Analytics

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.