Assistant Manager, Automotive
3 days ago
Job summary
The Assistant Technical Manager is responsible for identifying and assessing technical training needs, creating tailored training plans, and implementing various technical training methods to enhance staffs' skills and performance
Key responsibilities
- Ensuring all services and repairs comply with manufactures guidelines and protocols
- Investigating and respond to customers feedback to team
- Ability to analyze and diagnose detective parts or components and provide effective solutions to HODs or customers
- Support HODs in addressing customer questions and complaints in relation to the our products, e.g ICE truck & bus and High Voltage vehicles
- Able to provide HODs support for special tools and workshop equipment
- Able to perform fault finding, diagnosis and repair (e.g. all ICE engine, turbo charger system, CAN bus)
- Able to preform fault finding, diagnosis and repair (e.g. all EV system, Battery Management System, CAN bus)
- To submit technical report
- To support workshop in repair and servicing when need arises from time to time
- Advise and perform in-depth and comprehensive trouble shooting in technical problem with using diagnostic tools, raised by team and perform hands-on repair to the vehicle/components if needed
- To attend all PTOs/LTA schedule meeting for all technical matter
- Working with HODs, evaluating individual performance to ensure training is meeting biz needs and improving performance
- Identifying training needs by consulting HODs & plan in-house training program, external courses for them
- Developing & delivering training needs that meet STEMOS future biz objectives
- Ensuring to meet training needs for Company In-house training plan on EV upskilling skills for STEMOS staff
- Ensuring Training KPI on Mandatory Technical e-Learning -100% is achievable (MAN)
- Ensuring Training Performance Bonus target is 100% is achievable (MAN)
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