Customer Service Executive

1 week ago

Toh Guan, Singapore Pansing Distribution Pte Ltd Full time $30,000 - $45,000 per year

Job Description

  • Process customer orders/returns, handle customer web portal / e-portal.
  • Liaise & co-ordinate with customers / sales & marketing / warehouse on order fulfilment and issues relating to orders / returns.
  • Attend to customers' enquiries on telephone and emails.
  • Liaise & co-ordinate with suppliers / freight forwarders, product managers and warehouse to track shipments and on issues relating to incoming shipments.
  • Provide reports and administrative support as necessary or upon request.

Pre-requisite

  • Minimum 'O' level and above.
  • Preference with minimum 2 years of working experience . Experience in customer support capacity will be an added advantage.
  • Patient, responsible, meticulous with positive attitude.
  • Team player with good interpersonal communication and problem-solving skills.
  • Ability to multi-task and deliver within required deadlines.
  • Proficient in computer skills including Microsoft office

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