Cross Technology Managed Services Engineer

1 week ago


Singapore NTT SINGAPORE PTE. LTD. Full time $120,000 - $240,000 per year

Primary Duties & Responsibilities

  • Manage and support a 10,000+ user environment with a strong emphasis on Intune (MDM/MAM), device enrolment, compliance policies, and endpoint management.

  • Configure, troubleshoot, and maintain Intune and Microsoft Endpoint Manager services, ensuring device security, patching, and compliance with organizational standards.

  • Provide day-to-day administration and production support for Intune/MDM, Microsoft 365, Teams, and OneDrive environments.

  • Develop, deploy, and maintain device configuration profiles, compliance policies, app protection policies, and conditional access rules.

  • Monitor system health, performance, and compliance posture of managed devices, proactively identifying and resolving potential issues.

  • Practical knowledge of device enrolment methods (Autopilot, Apple DEP, Android Zero-Touch), Active Directory/LDAP, DNS, mail routing, and patch management.

  • Administer security baselines, BitLocker encryption, Windows Update for Business (WUfB), and mobile application deployment via Intune.

  • Collaborate with security and infrastructure teams to maintain device security posture, identity protection, and zero-trust policies.

  • Other duties as assigned.

Requirements

  • Strong background in Intune / Microsoft Endpoint Manager (MDM/MAM) administration and support.

  • 5 to 8+ years of experience in M365 administration, with at least 3+ years hands-on experience in Intune/MDM.

  • Proven experience implementing, migrating, and supporting large-scale environments (10,000+ users and devices) from legacy on-prem to M365.

  • In-depth understanding of Active Directory, Azure AD, conditional access, endpoint security, and device lifecycle management.

  • Experience with patch management, compliance monitoring, and security baselines using Intune and related tools (e.g., SCOM, Defender for Endpoint).

  • Ability to perform under pressure in a fast-paced, enterprise IT environment.

  • Excellent communication and documentation skills with a collaborative, team-oriented mindset.



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