Cross Technology Managed Services Engineer
2 days ago
Make an impact with NTT DATA Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA Your day at NTT DATA As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they elevate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have: Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow. Familiarity with ITIL processes and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into
-
Cross Technology Managed Services Engineer
7 hours ago
Singapore NTT Ltd. Full time $60,000 - $120,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAAs a Cross...
-
Cross Technology Managed Services Engineer
4 days ago
Singapore NTT Ltd. Full time $60,000 - $120,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAAs a Cross...
-
Cross Technology Managed Services Engineer
1 week ago
Singapore NTT DATA, Inc. Full timeCross Technology Managed Services Engineer (L3)Join to apply for the Cross Technology Managed Services Engineer (L3)role at NTT DATA, Inc. 1 day ago Be among the first 25 applicants Make an impact with NTT DATA: Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for...
-
Cross Technology Managed Services Engineer
1 week ago
Singapore NTT DATA, Inc. Full timeCross Technology Managed Services Engineer (L3) - IT network security Join and apply for the Cross Technology Managed Services Engineer (L3) - IT network security role at NTT DATA, Inc. Make an impact with NTT DATA . Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and...
-
Cross Technology Service Delivery Field Support
2 weeks ago
Singapore NTT SINGAPORE PTE. LTD. Full timeThe Cross Technology Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution...
-
Cross Technology Managed Services Engineer
2 weeks ago
Singapore NTT DATA Full time $80,000 - $120,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Responsibilities:Provide Level 2/3 IT...
-
Cross Technology Managed Services Engineer
8 hours ago
Kallang, Singapore NTT Full time $80,000 - $120,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Responsibilities:• Provide Level...
-
Singapore NTT DATA Full time $40,000 - $80,000 per yearContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...
-
Ubi, Singapore NTT Full time $80,000 - $120,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Cross...
-
Singapore NTT Ltd. Full time $40,000 - $80,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Cross...
