Supply Chain Procument Support

1 week ago


Serangoon, Singapore KLA-Tencor (Singapore) Pte Ltd Full time $30,000 - $60,000 per year

We are seeking a self-motivated and eager-to-learn Escalations Procurement Support to join our team. This role is essential to scaling our operations and improving customer satisfaction by ensuring timely and accurate resolution of escalated orders.

Responsibilities:

  • Perform accurate order submission and proactive follow-up to ensure the correct parts are shipped and received, by reducing delays and improving customer experience.
  • Monitor escalations and following up.
  • Prepare reports for management and materials team
  • Work closely with multiple teams including buyers, manufacturing, technical and field support

Requirements:

  • Diploma/bachelor's degree in business/logistics/supply chain management or related
  • Minimum 1 - 2 years of experience in order management, supply chain, or customer support.
  • Proficient hands-on knowledge of Microsoft Excel and SAP
  • Strong attention to detail with a focus on data accuracy
  • Excellent written communication skills and comfortable to manage high email volume
  • Strong organizational and follow-up skills to manage multiple escalations simultaneously
  • Able to work independently and collaborate with cross-functional teams to ensure shipments of the right parts at the right time to our customers.
  • Self-starter with a strong sense of ownership and a willingness to learn


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