Branch Digital Ambassador
2 days ago
The Opportunity
- This is an exciting opportunity to work for one of the leading banks.
- It is an opportunity for a Branch Digital Ambassador to join their team
MNC|Bank
The Job
Enhance customer experience by promoting digital banking solutions and supporting digital adoption.
Key Responsibilities:
- Provide prompt support for banking inquiries and guide customers on digital platforms.
- Troubleshoot basic digital issues and escalate complex ones when needed.
- Promote digital tools and educate customers on mobile/online banking and cashless payments.
- Assist with onboarding and encourage adoption of secure digital services.
- Stay updated on bank products and digital features to recommend suitable solutions.
- Build strong customer relationships and gather feedback to improve digital platforms.
- Identify cross-sell opportunities and refer customers to relevant specialists.
The Talent
- Prior customer service experience; banking or tech support preferred.
- Strong communication and problem-solving skills.
- Tech-savvy with interest in digital innovation.
- Team player with a customer-first mindset.
Next Steps
- Drop your resume and contact us to follow-up, or send your resume to
- Email Topic: Branch Digital Ambassador
- Only shortlisted candidates will be contacted
Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R
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