Branch Digital Ambassador

2 days ago


Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $80,000 per year

The Opportunity

  • This is an exciting opportunity to work for one of the leading banks.
  • It is an opportunity for a Branch Digital Ambassador to join their team

MNC|Bank

The Job

Enhance customer experience by promoting digital banking solutions and supporting digital adoption.

Key Responsibilities:

  • Provide prompt support for banking inquiries and guide customers on digital platforms.
  • Troubleshoot basic digital issues and escalate complex ones when needed.
  • Promote digital tools and educate customers on mobile/online banking and cashless payments.
  • Assist with onboarding and encourage adoption of secure digital services.
  • Stay updated on bank products and digital features to recommend suitable solutions.
  • Build strong customer relationships and gather feedback to improve digital platforms.
  • Identify cross-sell opportunities and refer customers to relevant specialists.

The Talent

  • Prior customer service experience; banking or tech support preferred.
  • Strong communication and problem-solving skills.
  • Tech-savvy with interest in digital innovation.
  • Team player with a customer-first mindset.

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to
  • Email Topic: Branch Digital Ambassador
  • Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R


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