Conflicts & Compliance Manager, APAC

About the Role

• Managing the Business Acceptance analyst team in APAC region; ensuring appropriate training, support and guidance is provided to assist with their development, both personally and technically.

• Overseeing new business acceptance checks performed by the analyst team to ensure consistent quality and appropriate service levels are achieved.

• Liaising with senior members of the team in Manchester, London, Dubai and Kansas City to ensure the appropriate allocation of resource to effectively manage the team's workload; amending workflow allocations to respond to fluctuations in workflow.

• Advising partners and lawyers on compliance with applicable legislation, professional standards and the firm's compliance/risk management policies and processes relating to new business acceptance; and

• Assisting in the management and development of the firm's new business acceptance policies, procedures and systems.

Key Responsibilities & Challenges

People Management

• Assume line-management responsibility for analysts in the Business Acceptance Team based in Australia, including proactive performance management.

• Develop the analyst team by training, supervising, motivating, and supporting them and providing honest, constructive and timely feedback.

• Assist Global Head of Business Acceptance Team with managing the recruitment and on boarding of competent team members.

Resource Management

• Liaise with the management team in the UK, North America and UAE to ensure appropriate workload allocation globally.

• Develop and implement quality assurance procedures to ensure consistency in the quality of team output.

Service Delivery

• Advise partners and lawyers on complex new business acceptance queries across the full range of the firm's practice areas, taking account of applicable regulation, commercial sensitivities, reputational concerns and internal policies.

• Build and maintain a "trusted business partner" relationship with senior stakeholders.

• Support and supervise the analyst team in conducting new business acceptance clearances and work with them to resolve legal/ commercial conflicts, financial crime and reputational risk issues.

• Manage an ongoing programme of training, both for new joiners to, and existing members of, the analyst team.

• Deliver training to the firm's lawyers and members of Business Teams on business acceptance issues.

• Be occasionally available outside core working hours to help meet the needs of the firm worldwide in relation to new business acceptance.

Process and Systems Management

• Regularly review the firm's new business acceptance processes and procedures to ensure continuous improvement and efficiencies.

• Engage proactively with colleagues across the firm to identify improvement opportunities.

• Assist with internal and external auditors' and regulators' reviews of business acceptance procedures.

• Provide input from a business acceptance perspective on enhancements to firm wide conflicts management IT systems.

• Promote and encourage a continuous improvement and innovation mind set within the team in relation to all working practices.

Essential Skills & Experience

• Strong analytical skills.

• Hard-working and flexible with a "can do" attitude.

• Committed to maintaining high standards of service to the firm.

• Able to inspire, influence and motivate others.

• Team-oriented and able to promote good team spirit.

• Systematic, well-organized and attentive to detail.

• Ability to work well under pressure and prioritise efficiently.

• Innovative and able to manage and implement change even in the face of adversity.

• Strong relationship building and networking skills with the ability to build relationships at all levels.

• Strong written and oral communications skills.

Essential

• Practical experience

• In-depth understanding of conflicts, financial crime and compliance issues.

• Experience of team management including managing team workload; training and supervising junior colleagues; and proactively managing performance.

• Experience in a legal or professional services environment.

Desirable

• Regulatory compliance experience; risk management experience.

• Education / Qualification: Graduate or relevant experience.

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The Firm

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.

A Note on Privacy

Please take a moment to read our privacy notice.. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.