TCM Clinic Receptionist

7 days ago


East Coast, Singapore Oak Health Chinese Medicine Full time $24,000 - $43,200 per year

Job Description

We are seeking a friendly, organised, and service-oriented receptionist to join our Traditional Chinese Medicine (TCM) clinic. As the first point of contact, you will play a key role in creating a welcoming environment for patients and supporting smooth clinic operations.

Key Responsibilities

  • Greet and assist patients warmly upon arrival
  • Handle appointment bookings, rescheduling, and reminders (phone, WhatsApp, online)
  • Answer phone and message enquiries with clarity and professionalism
  • Manage daily front-desk operations and patient registration
  • Collect payments and issue receipts using clinic system
  • Maintain cleanliness and tidiness of the reception area
  • Ensure patient confidentiality and uphold clinic standards

Requirements

  • Able to converse in English and Mandarin
  • Prior experience in customer service preferred
  • Interest in TCM is a plus
  • Comfortable using computer systems for bookings and payments
  • Friendly, patient, and able to multitask in a fast-paced environment
  • Willing to work on weekday evenings and Saturday

Work Schedule

  • Tuesday to Friday: 10am – 8pm (1-hour lunch break)
  • Saturday: 9am – 5pm
  • Off days: Sunday and Monday

Job Types: Full-time, Part-time, Internship

Pay: $2, $2,800.00 per month

Work Location: In person



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