Service Ambassador

5 days ago

Central Region, Singapore QUAICH PTE. LTD. Full time $30,000 - $40,000 per year

TSH Corporation Limited specializes in offering and distributing the epitome of premium whiskies, cocktails, and spirits. Our portfolio includes eight unique concepts: Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge, The Whisky Store, and Whisky Journey.

General Duties & Responsibilities:

  • Deliver excellent service and ensure smooth daily operations in the dining area
  • Set up and clear tables promptly and neatly before and after service
  • Take customer orders accurately and input them into the Point of Sales (POS) system
  • Promote standard menu beverages and upsell specialty drinks when appropriate
  • Serve food and beverages to the correct tables in a timely manner
  • Prepare and serve beverages according to bar recipes and standards
  • Ensure customer requests are met by coordinating closely with the team members
  • Uphold hygiene, safety, and cleanliness standards at all times
  • Perform general food and beverage operational tasks as required
  • Ensure the bar area is clean, well-stocked, and efficiently organised
  • Stay attentive to customer needs and respond promptly to requests
  • Maintain a positive attitude and cooperate effectively with team members
  • Suggest improvements to enhance service quality and work processes
  • Any other duties may be assigned from time to time.

Job Requirement:

  • Flexible with work hours, including weekends and public holidays
  • Work efficiently under pressure during peak hours
  • Prior F&B or customer service experience is a plus (training provided)
  • Attentive, friendly, and service-oriented
  • Good communication and teamwork skills
  • Must be able to attend customer needs and able to stand for long hours

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