Manager, Regulatory Compliance

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Responsibilities

• Maintain a comprehensive compliance program and governance structure, including but not limited to reviewing the adequacy of regulatory compliance strategies, policies and frameworks

• Maintain foodpanda's Major Payments Licence with the MAS 

• Act as the primary contact with MAS, managing inquiries, reviews and regulatory submissions to MAS

• Serve as a business adviser and subject matter expert on regulatory compliance for existing and new products/features, including but not limited to identifying and assessing Money Laundering ("ML") / Terrorism Financing ("TF")  risks and developing mitigating controls

• Drive the implementation, execution and monitoring of compliance programmes, including but not limited to Anti-Money Laundering/Countering the Financing of Terrorism ("AML/CFT") / Know Your Customer ("KYC") / Transaction Monitoring ("TM)") / Sanctions Monitoring topics

• Implement and conduct regulatory compliance training programs on an ongoing basis

• Collaborating with technology and product teams in assessing and mitigating technology risk and regulatory risks

• Monitor AML/CFT industry developments and keep updated of new regulations in Singapore, and ensure processes are in place to keep the business updated on such developments. Analyse information on legal and regulatory trends and the impact these have on the company's AML/CFT framework

• Initiating, and promptly replying to ad-hoc compliance issues, and supporting business stakeholders and management in understanding compliance-related risks and management of such risks

• Providing reports to management on a periodic basis on levels of compliance and/or any issues arising from specific monitoring activities

• Preparing and submitting regulatory returns and STR filings

• Supporting the coordination of audits (internal/external) on regulatory compliance

• Partnering closely with cross-functional stakeholders and liaising with our APAC and Berlin HQ compliance teams to ensure common standards and practices

• Mentor and develop the regulatory compliance team, providing guidance, training, and oversight to build subject matter expertise 

What you need to be successful: 

• Minimum 5 years of relevant experience in compliance roles (relating to AML) in financial services/financial technology/financial consulting firms, of which 2 years should be in a commercial/corporate setting

• Direct experience in compliance in the Payments, Fintech or Financial Services industry would be advantageous, previous experience in working with the MAS/facilitating or maintaining a license application is a plus

• Possess expert knowledge of MAS regulatory obligations in Singapore, including but not limited to the Payment Services Act 2019, and its relevant notices and forms. 

• Accreditation in CAMS (Certified Anti-Money Laundering Specialist) is a plus

• Ability to work with global teams on compliance procedures or best practices

• Commercially astute, highly-drive and pragmatic, with strong influence and interpersonal skills

• Excellent communication skills, with the ability to effectively, and efficiently communicate compliance concepts including interpreting regulatory regulations to internal stakeholders.

• Good interpersonal skills; organised and meticulous. Self-motivated, able to work with minimal supervision and under pressure