Hotel Revenue Analyst

Hotel Revenue Analyst is an integral role within the Revenue Management team of our group. We are inviting talents to be part of our team who have current/prior experience or keen interest in hotel revenue management.

Analysis

• Preparation and complete standard reports including month-end related documents by collating data from different sources.
• Assist in preparing ad-hoc analysis and reports to support revenue driving activities

E-Commerce

• Gatekeeper of all partner extranets and ensure proper loading of hotel information, rates and availability on and on other third-party channels including OTAs, Travel Agent and B2B partners.
• Manage and conduct regular audits on rate and availability of OTAs as well as brand website to ensure channel manager is properly setup and interfaced correctly with hotel systems.
• Participate and engage with key contacts of OTA and electronic distribution partners to maximize exposure and business opportunities on all channels.
• Recognise and correct any rate parity issues found online.

Revenue Management & Distribution

• Based on data analysis, identify opportunities for incremental revenue and propose tactical actions based on market segments, demand, positioning, etc.
• To conduct competitive research and market intelligence for DORM to decide on strategic pricing decision through monitoring of scheduled rate shopping and competitor reports, and review of other market intelligence.
• To ensure that all channels of distribution such as direct, GDS, and other online channels - are always maintained at optimal working level.
• Prepare weekly revenue meeting information and applicable analysis when required.
• Assist with data collation and data loading across various template for monthly revenue management forecast process.
• Help manage and maintain IDeaS revenue management system.
• Assist with managing rate loading process for key segments and ensure accurate distribution of rates and details across applicable channels.
• To assist with training and support the revenue management where applicable.
• To work closely with various internal teams on revenue management techniques and its execution.

Other Responsibilities

• Supports the Mission, Purpose and Values of the Worldwide Hotels Group.
• Adheres to grooming and hygiene standards set by the Hotel.
• Always exercises responsible behaviour to uphold the image and reputation of the Worldwide Hotels Group.
• Ensures that the office properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned.
• Participate in company's sustainability effort for the environment and being an inclusive employer.

Job Requirement

• Diploma/Degree in Hospitality, Business, or a related field from a recognized institution.
• 3+ years of progressive experience in revenue and distribution management within the hotel industry.
• Working knowledge of key revenue management systems and distribution tools such as Opera PMS (Opera Cloud preferred), OTA Extranet management, Channel Manager (SiteMinder experience is preferred).
• Proficiency in Excel, PowerPoint, and data analysis tools.
• Working knowledge of VBA in Excel is preferred.
• Demonstrated skills in data analysis, problem-solving and strategic planning.
• Ability to translate complex data into actionable business strategies.
• Strong team playing skills and act with utmost integrity.