Talent Development

4 days ago

NCSNational Council of Social Service HQ, Singapore Public Service Division Full time $60,000 - $80,000 per year

[What the role is]

The role involves supporting the development of a comprehensive talent CRM platform for tracking individual progress and personalised development planning, designing a structured mentorship programme to attract and onboard new social service sector entrants, and coordinating stakeholder engagement sessions to gather insights from social service professionals.

[What you will be working on]

1. Talent CRM Platform Development - Support in building a comprehensive platform to track and manage sector talent, enabling longitudinal progress monitoring and personalised development planning for each individual.

2. Mentorship Framework - Support in designing and implementing a structured mentorship programme to attract, guide, and onboard new entrants into the social service sector.

3. Engagement Coordination - Organise stakeholder engagement sessions to gather ground-level insights and feedback from social service professionals.

[What we are looking for]

Functional/Technical Competencies Required:

1. Programme Design and Implementation - Experience conceptualising, structuring, and operationalising frameworks from inception to delivery with clear processes and success metrics. 2. Data Analytics and Reporting - Skills in data collection methodologies, analysis tools, and dashboard creation 3. CRM and Database Management - Knowledge of CRM platforms, database design principles, and data management best practices is a bonus General Competencies: 1. Stakeholder Engagement - Strong interpersonal skills for effective relationship building and consensus development. 2. Strategic Communication - Excellent written and verbal communication abilities to articulate ideas and build stakeholder support. 3. Adaptability and Agility - Thrives in ambiguous environments while maintaining focus and delivering results. 4. Data-Driven Decision Making - Applies rigorous analysis and critical thinking to deliver sound, evidence-based judgements.

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