Salon Manager

2 weeks ago


Singapore CYL SOLUTION LAB PTE. LTD. Full time $70,000 - $120,000 per year

About the Role

We are looking for an experienced and motivated Salon Manager to oversee the daily operations of our salon. The ideal candidate is a strong leader with excellent people skills, a passion for customer service, and a good understanding of salon business management.

Key Responsibilities

  • Manage day-to-day salon operations to ensure smooth workflow and high service standards.

  • Lead, motivate, and supervise salon staff, including hairstylists, therapists, and front-desk team.

  • Recruit, train, and evaluate staff performance while fostering a positive work culture.

  • Handle customer service, including addressing feedback, resolving complaints, and ensuring customer satisfaction.

  • Drive sales of salon services, treatments, and retail products to achieve monthly targets.

  • Plan and execute marketing promotions, loyalty programs, and events to attract and retain clients.

  • Monitor financial performance, manage budgets, prepare sales reports, and oversee cash flow.

  • Maintain stock levels, liaise with suppliers, and ensure proper inventory management.

  • Ensure the salon complies with hygiene, safety, and licensing regulations.

  • Prepare administrative reports and support business growth strategies.

Requirements

  • Proven experience as a Salon Manager or in a supervisory role within the beauty/hair industry.

  • Strong leadership, organizational, and interpersonal skills.

  • Good knowledge of salon services, treatments, and retail product sales.

  • Ability to handle customer relations professionally and tactfully.

  • Business-minded with the ability to achieve sales and profitability goals.

  • Proficient in scheduling, reporting, and basic financial management.

  • Flexible and adaptable to a fast-paced environment.

Benefits

  • Competitive salary and performance incentives.

  • Staff discounts on salon services and retail products.

  • Opportunities for career growth and professional training.

  • Supportive and dynamic work environment.


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