Deskside/Desktop Support Engineer

3 hours ago

Singapore Ennovatez Pte. Ltd. Full time $104,000 - $130,878 per year

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

  • Provide level 2 End User Computing support and well verse in Windows OS
  • Good Hardware and software troubleshooting skills for PC.
  • Break fix and IMAC support for end user deskside equipment
  • Basic troubleshooting skills for IOS and android devices.
  • Handles asset and peripherals inventory management.
  • Meeting room and AV equipment knowledge.
  • Provide smart hands support for networks and servers
  • Familiar with Service Desk ticketing systems and process.
  • VIP support
    Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

  • Diploma/Bachelor's degree in computer science / information technology or relevant field.
  • Proven work experience as a desktop support engineer or support technician.
  • At least 3 years of IT deskside support experiences for junior level.
  • At least more than 6 years of IT deskside support experiences for senior level.
  • A good team player.
  • Excellent interpersonal skills.
  • Customer centric and focus on service excellence.
  • Excellent problem-solving and multitasking skills.
  • Good verbal and written communication skills and ability to interact with other teams.
    Working location: West, Singapore

It would be appreciated if you can share with me your interest on the same.

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