Onsite Technician

What's your role?

Dasher Singapore is seeking a passionate Onsite Technician to join our team and support customers in experiencing the best of smart home technology. This role is ideal for tech-savvy individuals who enjoy working with people and want to make homes smarter and more convenient.

We are looking for someone who can work in a hybrid capacity, primarily based at our service centre, but also able to travel to customers' homes when needed.

Key Responsibilities

• Install Smart Appliances: Go to customers' homes to set up cool smart devices like robot vacuum cleaners, cordless vacuums, dishwashers, water purifiers, and smart lighting.
• Train Customers: Teach customers how to use their new gadgets effectively. Make sure they feel comfortable and excited about their smart home upgrades
• Provide Tech Support: Assist customers with troubleshooting and resolving any problems related to their smart devices, including smartphone app connectivity.
• Plumbing Knowledge: Use basic plumbing skills when installing appliances that need water connections, ensuring everything complies with Singapore's housing standards.
• Water Purifier/Dispenser Experience: If you have experience with water purifiers or dispensers, that's a big plus It will help you provide even better service.
• Team Player: Work closely with your teammates to ensure every customer has a fantastic experience. Share tips and ideas to improve service quality.

What's the skill required?

• Knowledge & Experience in electrical repair work, install or replace pipe fittings
• Good command (both spoken and written) in English and 中文 in order to communicate with Chinese speaking customers and suppliers
• Valid Singapore 2B motorbike or 3A car license
• Able to work 5.5-Day a week, Mondays to Friday, 9am to 6pm, Saturday, 9am-1pm

Who's there to support you?

Do not worry Everything starts with a training where your senior will guide you through our products information and internal communication process flow.After the onboard training session, you will be guided by your team lead starting the day-one you hands-on for repairing, you're not doing this alone He will also be your mentor should you require assistance or clarification on all work-related matters.You will be involved into various internal sharing session about latest info on new product launching and new technology trending related news update.

Benefit Package

1. Must-have:

• CPF contribution
• AWS
• Annual Increment

2. General:

• Medical Benefit
• Optical Benefit
• Dental Benefit
• Annual Leave
• Medical Leave
• Compassionate Leave
• Parental Leave
• Child Care Leave

3. Special at DASHER:

• Insurance
• Laptop provided
• Company Trip
• Anniversary Gift – Thank you to be with us
• Birthday Gift – Must celebrate
• Snacks, and Refreshment provided
• Staff Discount – The deal can go real crazy~

Nurturing Your Growth, Our Priority

Challenging Industry – never worry about lacking opportunity to learn and grow

In the challenging industry of e-commerce, we're facing new problems every now and then. Challenges never stop but DASHER is committed to overcome all of them and believes that where there is difficulty there is opportunity. Face challenge, take it on, conquer it and GROW

Elite Teammates – a dream team

DASHER always committed to maintain a positive organisational culture, and further improveit. You will be working with different people with different strengths and expertise, but y'all share a thing in common, which is y'all is ELITE. The team focusing a lot on efficiency which will definitely drives you to discover and unleash your own potential. Take this opportunity to gain experience and knowledges from your teammates

Career Progression – clear path ahead

DASHER has a high expectation on you to learn and grow fast. You're expected to play a leader role in no more than two years. Learn to inspire and influence others here. DASHER has a very clear structure of career advancement, and at a point of time, it's your call whether to develop your skillset towards a management path or a professional/technical path.

You & DASHER

We would rather describe ourselves to be a football team instead of a "family". It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize on the values created and journey we went through together in achieving our mutual goals.

DASHER nurtures you with supports, resources and opportunity. You achieve personal growth via precious experience and knowledge you gained while staying with us, and also in such process you drive the success to DASHER as well, enabling the organization to grow to next level.

At one point of time where you are ready to take on your new adventure outside of DASHER, we will treat it as a club transfer of football player, there should be no hard feeling and we will sincerely wish you all the best. DASHER might be just one of the stops that you have in your career journey but we will make it your most remarkable and memorable one.