Global Security Service Delivery Lead

3 days ago

River Central Community Development Council, Singapore Argyll Scott Full time $120,000 - $240,000 per year

Job Title:
Global Security Service Delivery Lead

Location:
Singapore

Position Summary

The Global Security Service Owner is responsible for owning, managing, and continuously improving enterprise-wide security services. This role ensures that security services are delivered effectively to end users, IT teams, and business functions, while aligning with organizational policies, compliance requirements, and risk appetite. The role acts as the bridge between security, IT service delivery, and business stakeholders.

Key Responsibilities

  • Own and manage assigned global security services (e.g., endpoint protection, identity and access management, vulnerability management, security monitoring, etc.).
  • Act as the primary point of contact for security service operations and escalations.
  • Work closely with IT infrastructure, service desk, and application teams to ensure seamless integration of security controls and service delivery.
  • Engage with end users to drive adoption, awareness, and effective use of security services.
  • Define and maintain service roadmaps, SLAs, KPIs, and reporting for security services.
  • Ensure compliance with internal security policies, standards, and external regulatory requirements.
  • Partner with security operations, risk, and compliance teams to identify risks and remediate issues.
  • Drive continual service improvement through automation, process optimization, and user experience enhancements.
  • Support incident response and problem management activities related to security services.

Qualifications & Experience

  • Bachelor's degree in Information Security, Computer Science, or related field (or equivalent experience).
  • 7+ years of experience in IT or cybersecurity, with at least 3 years in a service ownership or service management role.
  • Strong understanding of IT service management (ITIL framework) and cybersecurity principles.
  • Hands-on knowledge of enterprise IT and security technologies (e.g., endpoint security, IAM, vulnerability management, SIEM, cloud security).
  • Proven ability to work with cross-functional teams (IT, service desk, business units, vendors).
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Certifications such as CISSP, CISM, ITIL, or similar are a plus.

Key Competencies

  • Service ownership mindset with accountability for delivery and outcomes.
  • Strong collaboration skills across technical and non-technical teams.
  • Ability to balance security requirements with business needs and user experience.
  • Analytical and data-driven approach to decision-making.
  • Proactive in identifying improvements and driving change.

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.

  • Group Product Lead

    2 weeks ago

    River, Central Community Development Council, Singapore Selby Jennings Full time $180,000 - $250,000 per year

    Key ResponsibilitiesStrategy & Product LeadershipDevelop and implement the global strategy for Receivables Purchase aligned with Trade & Working Capital objectives.Own the product end-to-end-from vision and design to commercialization and governance.Prioritize and deliver the global product roadmap to meet client needs and stand out competitively.Manage...

  • Global Head of Marketplace

    3 days ago

    River, Central Community Development Council, Singapore Selby Jennings Full time $150,000 - $250,000 per year

    ResponsibilitiesStrategic LeadershipDevelop and implement a global fintech roadmap aligned with the company's growth stages.Establish and manage a new financial services division with full profit and loss accountability.Coordinate efforts across product, engineering, compliance, and commercial teams.Product InnovationSpearhead the creation of financial...

  • Service Delivery Manager

    3 days ago

    Singapore River Lenovo PCCW Solutions Full time

    We are looking for a Service Delivery Manager with at least 15 years of experience in the delivery of managed services within the contract scope and fulfilling the expected SLA. The SDM will manage a team of infrastructure engineers to provide 24x7 operational support to client's infrastructure in their designated DC location.The SDM is expected to have good...

  • APAC Security System Analyst

    3 days ago

    Central Region, Singapore BluOcean Security Pte Ltd Full time $80,000 - $120,000 per year

    Work location: SingaporeMain Responsibilities:·       Managing APAC regional security command center (RSCC) in Singapore, problem resolution, service enhancement, operational effectiveness, audit compliance, staffing, scheduling, and training.·       Lead the team to ensure smooth daily operations of client's APAC Remote Systems Command...

  • Field Service Engineer

    3 days ago

    River, Central Community Development Council, Singapore Manpower Singapore Full time $40,000 - $80,000 per year

    Job Responsibilities:Oversee the installation, commissioning, repair, and maintenance of the company's products and components at customer locations.Deliver high-quality work by providing effective service and technical support to customers.Communicate with customers and internal teams regarding technical and service-related issues.Maintain accurate...

  • Service Delivery Manager

    6 days ago

    Central Region, Singapore CTC Global Pte. Ltd. Full time $90,000 - $120,000 per year

    Job SummaryThe Service Delivery Manager plays a key role in ensuring uninterrupted operations for the assigned hospital project. You will be responsible for overseeing daily operational activities, monitoring SLA performance, and leading the Service Delivery Engineers team. Your leadership directly contributes to enhancing the end-user experience by ensuring...

  • EPS Tech Lead, ASEAN

    2 weeks ago

    Central Community Development Council, Singapore Microsoft Full time $120,000 - $200,000 per year

    Microsoft has a dynamic and influential partner ecosystem that plays a critical role in driving growth and delivering successful outcomes for customers. The ecosystem includes a wide range of partners, from global strategic ISVs to industry-specific ISVs; global, regional, and local Systems Integration partners; Advisory firms and Microsoft Channel Partners....

  • Client Services Analyst

    6 days ago

    River, Central Community Development Council, Singapore Robert Walters Full time $90,000 - $120,000 per year

    A leading global brokerage is seeking a Client Services Analyst Brokerage to join its multi-national team in Singapore.This is an exceptional opportunity for you to immerse yourself in the world of global electronic trading, supporting clients across more than 200 countries and territories. You will play a pivotal role in simplifying and enhancing financial...

  • Finance Operations Lead

    3 days ago

    River, Central Community Development Council, Singapore Hays Full time $120,000 - $240,000 per year

    Your new roleFinancial Control & ReportingChange Management & Operational ExcellenceLead system and data transformation projects: harmonise databases, upgrade FA packages, simplify Excel-driven infrastructure.Streamline management, reporting, and workflow operations to enhance efficiency and scalability.Drive adoption, automation, Bloomberg, Finance Systems,...

  • Security Engineer

    3 days ago

    Central Singapore Trademax Global Markets Full time $80,000 - $120,000 per year

    About the companyTMGM Singapore is a dynamic and rapidly growing startup within the global financial services industry. As part of a global company, TMGM Singapore offers a fast-paced, innovative environment with opportunities for growth and development.About the roleWe're seeking a talented Security Engineer to join our team and play a vital role in...