System Administrator
2 weeks ago
Job Summary:
The System Administrator will be responsible for performing System
Administration and Management activities for the Company and/or In-Scope Institutions.
This role includes managing operating systems, system software, hardware, and ensuring
the stability and security of system environments.
Key Responsibilities:
- System and Hardware Management:
o Support and manage various operating systems including Windows Server,
Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
o Manage system software and hardware such as Active Directory, DNS,
DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and
virtualization platforms.
- Incident and Problem Management:
o Respond to system incidents according to severity levels and meet service
level requirements.
o Handle high-pressure situations, identify problems, and make quick
decisions to resolve issues.
o Adhere to incident management workflows and procedures.
- Documentation and Reporting:
o Maintain and update system documentation, standard operating procedures
(SOP), guidelines, and daily checklists.
o Provide timely and accurate reports on system performance, capacity
planning, and incident analysis.
- Collaboration and Coordination:
o Work closely with third-party vendors, telecommunication operators, ISPs,
and other service providers.
o Participate in transition planning and support the onboarding of systems and
services.
- Compliance and Training:
o Ensure compliance with company policies, information security guidelines,
and health and safety regulations.
o Provide continuous training to enhance knowledge and skills in system
administration and management.
Qualifications:
- Education: Diploma in Information Technology or a related field.
• Experience:
o Minimum of 3 years of experience in managing system and hardware
infrastructure.
- Certifications:
o ITIL certified, relevant certifications for specific systems (e.g., CCNA, MCSE,
RHCSA).
- Skills:
o Strong technical knowledge of system and hardware management.
o Excellent problem-solving and decision-making skills.
o Ability to work independently and as part of a team.
o Strong communication and interpersonal skills.
Working Conditions:
Ability to work on different shifts, including nights, weekends, and holidays.
On standby and contactable 24/7 for support and escalation.
EA License # 14C6941
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