Customer Relations Executive

1 day ago

Singapore Tembusu Institute Pte. Ltd. Full time $40,000 - $80,000 per year
Tembusu Institute is looking for a detailed and structured Customer Relations Executive who is interested in analyzing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.

Here's What You'll Do Day to Day:
  • Attend to customer enquiries on courses, course contents, and types of funding.
  • Filter sales enquires to relevant respective programme advisors to secure leads. 
  • Ensuring customer satisfaction from point-of-sale conversion to student competency/the end of qualification/module. 
  • Create relationships with corporate entities to ensure the satisfaction of their student representatives 
  • Assist and make necessary arrangements for student requests. (e.g. change of intakes, reassessments, withdrawals) 
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution. 
  • Develop, test, and implement ways to improve or digitalize student onboarding. 
  • Innovate and implement new ways to ensure customer satisfaction.

Here's What We Are Looking For:
  • Strong communication and active listening skills.
  • Familiar with technology systems and practices.
  • High level of responsibility and ability to work within tight timelines.

Here's What Is Minimally Required:
  • Higher Nitec or equivalent and above.
  • Experience in customer service will be an added advantage.
  • Able to work on the weekends or on Public Holidays.
  • Proficient in Microsoft Excel.
  • Proficient in Chinese/Mandarin will be an added advantage.
About Tembusu Institute Pte. Ltd.:

Inspired by the enduring strength and grace of the Tembusu tree, Tembusu Institute stands for resilience, growth, and innovation. Our diverse curriculum spans disciplines ranging from textile and fashion to AI, engineering, business, and the musical arts, positioning us as a comprehensive, forward-thinking institution. Rebranded in 2024, Tembusu Institute Pte. Ltd. continues its partnership with SkillsFuture Singapore (SSG) as an appointed Continuing Education and Training (CET) Centre. We are also proud to be EduTrust-certified by SSG, reflecting our commitment to high-quality education and training. At Tembusu Institute, we are dedicated to equipping students with the skills they need to excel in dynamic industries, empowering them to shape their futures with confidence and creativity.

  • Account Executive

    6 days ago

    Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full time

    Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...

  • Customer Relations Executive

    2 days ago

    Singapore Eu Yan Sang Full time

    Overview Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to...

  • Customer Relations Executive

    1 week ago

    Singapore TaF.tc Full time

    Join to apply for the Customer Relations Executive role at TaF.tc 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Tembusu Institute is looking for a...

  • Executive - Customer Relations

    1 week ago

    Singapore Cycle & Carriage Singapore Full time

    Overview Executive - Customer Relations at Cycle & Carriage Singapore. The role involves managing customer communications primarily through email and digital channels, acting as the frontline representative of Cycle & Carriage Singapore, and delivering timely, empathetic, and solution-oriented responses to ensure customer satisfaction. Role &...

  • Customer Relations Executive

    1 week ago

    Singapore Tembusu Institute Pte. Ltd. Full time $2,500 - $3,000

    Tembusu Institute is looking for a detailed and structured Customer Relations Executive who is interested in analyzing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our...

  • Executive - Customer Relations

    1 week ago

    Singapore Cycle & Carriage Full time $40,000 - $60,000 per year

    General informationNameExecutive - Customer RelationsRef #1151DateTuesday, October 7, 2025DepartmentCustomer Engagement DepartmentDescription & RequirementsJob DescriptionJoining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your...

  • Customer Relations Executive

    2 days ago

    Singapore TaF.tc Full time

    As a TaF.tc **Customer Relations Executive, **you will be a key player in the company in ensuring overall positive customer experience by providing outstanding support to meet their needs in order to build customer lifetime value. **Here's What You'll Do Day to Day**: - Attend to customer enquiries on courses, course contents, and types of funding (Inbound...

  • Ecommerce & Customer Relation Executive

    2 days ago

    Singapore Pasona Full time

    • Location: Tanjog Pagar • Working hours: Mon-Friday: 9am~6pm • AWS + VB provided + Transport allowance • Hybrid working arrangement upon confirmation Our client is a subsidiary company of one of Japan's largest railway operators. They focus on expanding lifestyle-related businesses across the region, with key initiatives in cross-border e-commerce,...

  • Ecommerce & Customer Relation Executive

    2 weeks ago

    Singapore PASONA SINGAPORE PTE. LTD. Full time

    • Location: Tanjog Pagar• Working hours: Mon-Friday: 9am~6pm• AWS + VB provided + Transport allowance• Hybrid working arrangement upon confirmationOur client is a subsidiary company of one of Japan's largest railway operators.They focus on expanding lifestyle-related businesses across the region, with key initiatives in cross-border e-commerce,...

  • Executive - Customer Relations

    1 week ago

    Singapore Cycle & Carriage Industries Pte Ltd Full time

    Overview Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected. The Opportunity As an Email Agent in our...