Assistant Manager, Kent Ridge Office of Resources

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Kent Ridge Office of Resources (KROR) was established in 2024 to develop and coordinate NUH's financial resilience and long-term viability given multi-faceted challenges such as caring for an aging population amidst escalating healthcare cost. This position will help coordinate and implement initiatives which optimize resource utilization and cost containment, as well as develop and deliver initiatives on appropriate value-based care (AVBC) strategies. The candidate will be working closely with the members of KROR as well as the Community of Practice (COP) Institution Optimisation track across NUHS on various initiatives such as manpower productivity, contract life cycle management, and patient- & population-based value delivery.

Key Responsibilities

• Aid cross-functional teams in identifying and enhancing efficiency and financial sustainability in operational and clinical processes to support the hospital's 2030 strategic plan
• Work closely with internal and external stakeholders to design and implement AVBC initiatives that deliver appropriate and better value care within NUH
• Partake in gathering, cleaning and integrating data to ensure its quality and usability for downstream analytics and regular reporting purposes
• Develop and maintain comprehensive communication strategies and stakeholder engagement frameworks
• Provide secretariat support and/or participate as an active member in the committees and workgroups contributing to KROR and AVBC
• Assist to perform any other ad hoc project and duties assigned

Key Requirements

• Bachelor's degree in any discipline
• Preferably in the Healthcare industry with at least 2-5 years of related working experiences
• Experience in biomedical and/or financial data analytics, including data wrangling, analysis, and visualization to derive conclusions and recommendations
• Proficient in Microsoft Office applications. Experience in Power BI dashboard application will be an advantage
• Possess basic competency in clinical quality frameworks and methodologies for measuring quality and clinical quality improvement tools
• Pro-active, quality conscious, meticulous and results oriented
• Excellent interpersonal, verbal and written communication skills
• Good team player, responsive and adaptive to a dynamic working environment

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.