
Retail Manager SEA
4 days ago
We are on an incredible journey, rapidly expanding across the APAC region - Singapore, Thailand, Malaysia, Hong Kong, Macau, China, India, South Korea Our ambitious growth plans for 2025 and beyond are about exploring new markets and omni-channel development.
Retail Manager SEA plays an important role in driving our success and making our vision a reality You will be responsible for ensuring consistent brand experience, service quality, and operational excellence across all retail touchpoints in Southeast Asia. This role drives in-store execution, retail KPIs, and service standards, while maintaining strong relationships with frontline teams and store management.
Key Responsibilities
In-Store Execution & Brand Experience
- Ensure brand experience, service quality, and retail excellence are consistently delivered across all stores.
- Conduct regular store visits to monitor visual merchandising compliance, tester hygiene, and address stock-out issues.
- Drive the in-store execution of campaigns, events, and animations to achieve sales targets and brand visibility.
- Act as the primary in-store liaison with counter managers, providing feedback and actionable insights to HQ.
Retail Team Management
- Lead and manage frontline retail teams to deliver service excellence and commercial results.
- Oversee recruitment and hiring of full-time and part-time retail staff across Singapore and Malaysia
- Develop and implement incentive programs to drive performance (including in markets without existing structures, such as TMG/Nykaa).
- Plan, manage, and optimise roster scheduling to meet operational and sales requirements in Singapore and Malaysia
Operational Excellence
- Manage distribution of samples and TOAs (Testers on Account) to stores in a timely and efficient manner.
- Ensure operational processes are aligned across all markets for consistency and efficiency.
- Partner with cross-functional teams (Marketing, VM, Education, Supply Chain) to ensure seamless execution
- Retail Eventing
- Lead over the counter retail events like masterclass and makeovers
- Support on offsite trade events like pop ups
KPIs & Performance
- Monitor retail KPIs including sales, conversion rates, and customer service scores.
- Identify gaps and implement action plans to improve retail performance.
- Track execution quality and ensure compliance with brand standards.
Skills & Competencies
- Strong leadership and people management skills.
- Excellent organisational skills and attention to detail.
- Ability to manage multi-market operations and competing priorities.
- Strong interpersonal skills to build relationships with retail teams and store management.
- Analytical mindset to track performance and propose improvement strategies.
Key Selection Criteria
- 10+ years' experience related to retail operations experience.
- Strong leadership and people management skills.
- Excellent organisational skills and attention to detail.
- Ability to manage multi-market operations and competing priorities.
- Strong interpersonal skills to build relationships with retail teams and store management.
- Analytical mindset to track performance and propose improvement strategies.
- Operational knowledge with strong people development skills
- Energetic, dynamic and charismatic
- Commercially astute and profit focused
- Agile multi- tasker that can prioritize workload
- Ability to change and fearless to try
- Beauty industry background a plus
-
Regional Retail Operations Manager
1 week ago
Singapore DADACONSULTANTS PTE. LTD. Full timeWe are partnering with a leading global consumer electronics brand to hire a **Retail Operations Manager**for the Southeast Asia region. This role is pivotal in driving the brand’s retail excellence, expansion, and localization strategy across key SEA markets. **Key Responsibilities**: - Oversee retail standards, in-store execution guidelines, and...
-
Retail Marketing Manager, Sea
2 days ago
Singapore Franklin Templeton Investments Full timeFranklin Templeton is looking for a Retail Marketing Manager, Southeast Asia (SEA) to be based in Singapore. This role will report to the Retail Marketing Head, Asia. The role supports the firm’s strategic plans for growth in the Retail channel within the SEA region, in the formulation of strategic Marketing plans, developing campaign concepts, and...
-
Retail Manager- Travel Retail Sea
4 days ago
Singapore BEIERSDORF SINGAPORE PTE. LTD. Full time**Role Purpose/Mission**: - Drive retail sales in all TR SEA (7 countries: SG, TH, MY, Cambodia, Indonesia, Philippines, Vietnam, 19 POS). Implement all updates as per brand calendar and in line with brand’s directions. - Define retail strategy per country/ retailer/ POS in coordination with Area Sales Manager TR SEA to align sales target and means to...
-
Senior Retail Manager, SEA
2 weeks ago
Singapore NIKE Full time $90,000 - $120,000 per yearSenior Retail Manager, SEA Singapore WHO YOU'LL WORK WITH As a Senior Retail Manager, you will report directly to the Retail Director. You will need to lead and develop a team of Head Coaches and Store Leadership team while managing overall performance. You will be part of a highly-matrix, larger cross-functional team that will require you to build...
-
Senior Manager Retail
4 days ago
Singapore Adidas Full timePurpose & Overall Relevance for the Organization: - Reporting to the Senior Director DTC South-East Asia, this role is responsible for supporting sustainable and profitable Retail & Franchise channel growth, via a seamless consumer experience through the definition / implementation of operating models, tools and training that increase productivity,...
-
2026 Sea Global Management Associate Program
2 weeks ago
Singapore SEA Singapore Full timeThe Sea Global Management Associate Program (Sea Global MAP) is Sea's 2-year flagship program for aspiring graduates who seek to create a purposeful impact with technology and become future leaders of the industry. The program consists of 4 rotations that are 6 months long each, for you to gain in-depth and diverse exposure across our Core Businesses: (1)...
-
2026 Sea Global Management Associate Program
3 days ago
Singapore SEA Singapore Full timeThe Sea Global Management Associate Program (Sea Global MAP) is Sea’s 2-year flagship program for aspiring graduates who seek to create a purposeful impact with technology and become future leaders of the industry. The program consists of 4 rotations that are 6 months long each, for you to gain in-depth and diverse exposure across our Core Businesses: (1)...
-
SEA Retail Operations Manager
2 weeks ago
Singapore beBeeRetail Full time $60,000 - $100,000Retail Excellence Manager JobAs the Retail Excellence Manager, you will oversee a range of responsibilities aimed at driving operational excellence and retail standards in the SEA region. Your role will involve working closely with local retail teams to implement continuous improvement projects and ensure high standards of operational efficiency, clarity,...
-
2026 Sea Global Management Associate Program
6 days ago
Singapore SEA Singapore Full timeThe Sea Global Management Associate Program (Sea Global MAP) is Sea’s 2-year flagship program for aspiring graduates who seek to create a purposeful impact with technology and become future leaders of the industry. The program consists of 4 rotations that are 6 months long each, for you to gain in-depth and diverse exposure across our Core Businesses: (1)...
-
RETAIL EXCELLENCE MANAGER, SEA
6 days ago
Singapore CELINE Full timeOverview Join to apply for the RETAIL EXCELLENCE MANAGER, SEA role at CELINE . Your work environment As the Retail Excellence Manager for the SEA region, you will lead continuous improvement projects for the region and work closely with local retail teams to drive retail standards and performance. Your impact STORE OPERATIONS Manage new store...