Clinical Lead

2 days ago

Central Region, Singapore AGENXEE SDN. BHD. Full time $80,000 - $120,000 per year

Job Posting – Clinical Lead (Sleep Health)

Location:

Singapore

Type:

Full-time | Healthcare | Patient Care Leadership

About the Role

We represent our client in Singapore who are seeking a Clinical Lead (Sleep Health) to elevate the quality and consistency of our sleep therapy counselling services. You'll guide a team of CPAP Counsellors, handle escalated patient cases, maintain clinical protocols, and play a key role in patient adherence, partnerships, and service outcomes.

This role blends leadership with hands-on experience — ensuring you remain connected to the real-world challenges faced by CPAP Counsellors, while steering the team's clinical growth and effectiveness.

This is not a sales role.

What You'll Be Responsible For


• Act as the primary escalation point for complex or high-risk CPAP cases

• Coach and mentor CPAP Counsellors to maintain high clinical standards

• Review and improve standard operating procedures for therapy counselling

• Contribute to resupply logic, patient adherence strategy, and partner education

• Represent clinical perspectives in partnerships and B2C campaigns

• Actively perform CPAP counselling duties periodically to maintain a strong understanding of frontline workflows, patient needs, and counsellor challenges

What Success Looks Like


• ≥ 90% compliance with clinical counselling protocols

• < 5% backlog in escalated patient cases

• Timely and documented resolution of all clinical queries

• High satisfaction and confidence from the counselling team

• Strong alignment between counselling workflows and clinical standards

You Might Be a Good Fit If You…


• Are a trained healthcare professional (e.g. Respiratory Therapist, Nurse, Allied Health)


• Have good commercial experience

• Have experience in sleep therapy, CPAP support, or chronic care management

• Are confident leading peers and guiding care quality

• Enjoy collaborating across marketing, partnerships, and operations

• Understand patient adherence psychology and education tactics

• Are willing to rotate through CPAP Counsellor responsibilities occasionally (e.g. intake calls, therapy consults, resupply engagement) to stay grounded in day-to-day patient experience

Tools You'll Use


• CRM (HubSpot or equivalent) to document escalations and patient notes

• Workflow platforms (e.g. shared calendars, ticketing)

• Resupply and patient management dashboards

Bonus If You Have:


• Experience setting up or revising healthcare SOPs

• Exposure to digital health platforms or clinical partnerships

• Interest in building educational content or webinars

Why Join Us?

We're a growing healthcare team supporting thousands of sleep therapy patients with a mix of digital counselling and clinical service. You'll get the opportunity to shape standards, work across teams, and drive real outcomes in a lean, mission-driven environment.

Ready to lead with both heart and hands?

Apply now with your CV and a short note on your leadership philosophy.

  • Clinic Manager

    7 days ago

    Central Region, Singapore BRIDGEPOINT HEALTH PTE. LTD Full time $60,000 - $80,000 per year

    This role reports to the Deputy Operations Lead/Clinic Operations Manager, subject to experience. Bridgepoint Health is an operating entity of Sheares Healthcare. This is a patient facing role in a fast-growing ambulatory care group. This role involves patient service, physician support and managing a group of clinic assistants. You are the go-to person for...

  • Assistant Manager, Clinical Research Outreach

    7 days ago

    West Region, Singapore Consortium for Clinical Research and Innovation, Singapore Full time $60,000 - $120,000 per year

    OverviewThe Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together six national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore and establish important capabilities for a future-ready healthcare system. The Business Entities under CRIS include:Singapore Clinical Research...

  • Assistant Clinic Manager

    4 days ago

    Central Region, Singapore Private Advertiser Full time $80,000 - $240,000 per year

    Job Title: Assistant Clinic ManagerLocation: SingaporeJob Type: Full-TimeReports To: Senior ManagementRole OverviewWe are looking for a dynamic and experienced Assistant Clinic Manager to lead the daily operations of a premium dental healthcare facility in Singapore. This leadership role is key to ensuring the smooth coordination of clinical services,...

  • Clinical Editor, Regional Clinical Content Management

    7 days ago

    Central Region, Singapore MIMS PTE LTD Full time $80,000 - $150,000 per year

    OverviewMIMS is a leading provider of trusted, quality, independent clinical decision solutions to healthcare professionals in Asia Pacific, and known for our high level of editorial integrity and independence. MIMS Clinical Decision Solutions are widely used in various hospital, clinic, prescribing or dispensing software and references to provide...

  • Clinical Lead

    7 days ago

    West Region, Singapore Singapore Children's Society Full time $90,000 - $120,000 per year

    Lead and provide executive-decision making in all clinical and programme matters in SBP, including overseeing and refining the delivery of trauma-informed social work, counselling, psychological services, and programmes to ensure high standards of case management, therapeutic work and programmes and services, with the objective of ensuring the safety and...

  • Clinic Operations Executive

    7 days ago

    Central Region, Singapore National Dental Centre Singapore Pte Ltd Full time $104,000 - $130,878 per year

    We are seeking a Clinic Operations Executive to oversee a team of frontline clinic staff and ensure the smooth operations of the clinic. The successful candidate will be responsible for ensuring compliance with policies and service standards, handling patient feedback, and implementing process improvements to enhance the patient...

  • Chain Clinic Nurse Manager

    6 days ago

    Central Region, Singapore RN Care Pte. Ltd. Full time $104,000 - $130,878 per year

    Oversee nursing and clinical operations for an islandwide chain of clinics.Lead and support clinic teams to ensure smooth operations and service excellence.Drive consistency in clinical standards, patient safety, and compliance with MOH regulations.Partner and report to the Director of Operations on strategic initiatives to enhance performance across all...

  • clinic assistant

    7 days ago

    Central Region, Singapore KK TANG BRAINSPINE SURGERY Full time $30,000 - $60,000 per year

    About the role We are seeking a dedicated and experienced Clinic Assistant to join our team at KK TANG BRAINSPINE SURGERY' in the Novena Central Region. As a Clinic Assistant, you will play a vital role in supporting the smooth operation of our healthcare practice and ensuring our patients receive exceptional care. This is a full-time position.What you'll...

  • Clinic Assistant Health Partners Medical Clinic

    7 days ago

    Central Region, Singapore HP Management Pte Ltd Full time $40,000 - $60,000 per year

    About the role We are looking for an enthusiastic Clinic Assistant to join our growing GP clinic at Central Business District. As a Clinic Assistant, you will play a crucial role in supporting the day-to-day operations of our clinic and ensuring our patients receive high-quality, personalised care. This is a full-time position based in our clinic at Cecil...

  • Lead Clinical Research Coordinator, Clinical Trials

    7 days ago

    East Region, Singapore Changi General Hospital Full time $90,000 - $120,000 per year

    ResponsibilitiesBe a part of the operational team in Clinical Trials and Research Unit (CTRU)Manages and supervises a team of Clinical Research Coordinators (CRCs) in providing research support to the CGH research community including providing on the job training for junior colleagues, leads and mentors them to ensure smooth and efficient daily...