Senior Manager, Finance Operations

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

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In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

This role's main responsibility is to support the Financial Controller in leading the Finance Operations functions to ensure quality and timely execution of all deliverables of the function.

KEY ACCOUNTAIBILITIES

• Ensure accurate disbursement of policy related payments, distribution related payments, vendor payments and staff reimbursements within the required SLA.
• Take charge of the procurement process and ensure proper vendor management in accordance with Procurement Policy.
• Maintain the fixed asset register.
• Ensure timely execution of month-end closing process with journal entries duly prepared and reviewed.
• Ensure all relevant balance sheet reconciliations are timely prepared with aging analysis and reconciliation items duly investigated and promptly resolved.
• Monitor cashflows and ensure sufficient liquidity for operation purposes.
• Ensure accuracy of interfund balances and settlement within 90 days.
• Support new product launches and various business initiatives in UAT testing, accounting rules and relevant subject matter knowledge.
• Actively look to improve workflows and processes with a view to minimise control weakness whilst improving efficiency and ensuring accuracy of critical outputs.
• Maintain and regularly review Policies & SOPs for relevance and accuracy.
• Maintain and review banking mandates and sanctions to ensure that they are up to date.
• Provide timely inputs to Financial Reporting team for quarterly Group reporting and year-end Financial Statements disclosures.
• Liaise with external auditors on audit requests and queries, including resolution of audit findings.
• Mentor and provide guidance to team members as required.

QUALIFICATIONS / EXPERIENCE

• Qualified Accountant with at least 10 years of relevant working experiences
• Experience in insurance industry with good accounting knowledge of GI and Life products is preferred.
• Good knowledge of Finance Operations process flow and internal controls
• Proven leadership and team management experience.
• High personal level of motivation and delivery orientated, with good aptitude in decision-making, problem-solving and strategic agility.

KNOWLEDGE, SKILLS & ABILITY

• Strong communication and stakeholder management skills
• Ability to maintain high level of integrity and promote strong risk culture within the team.
• Good knowledge of Oracle accounting system and policy systems (including AS400, eBao) is preferred.
• Good accounting knowledge and Excel skills
• Knowledge and experience of best practices within industry to consistently improve delivery within department