Programme Manager | 7500
2 days ago
Responsibilities:
- Take ownership and collaborate with divisions and outsourced service providers to address issues, problems, and requests for changes.
- Independently drive, plan, manage, and deliver projects and services in a timely and efficient manner, without compromising service satisfaction, governance, or business continuity.
- Demonstrate problem-solving and scoping skills, with the ability to frame a problem, develop, and execute a project plan to address the problem with minimal guidance.
- Ability to pull, synthesize, and analyse relevant data, context, and information from various sources to generate clear analyses of problems and propose robust, data-driven solutions.
- Actively identify strategic opportunities and insights that can lead to improvements in service delivery and operations.
Qualifications & Experience:
- Bachelor's degree in computer science / information systems
- 3–5 years of experience in managing programs focused on IT service continuity and change management practices
- Experience with ServiceNow ITSM and a strong understanding of ITIL v4 principles are highly preferred
Skills:
- Strong communication and stakeholder engagement abilities
- Excellent organizational skills with keen attention to detail
- Proficiency in data analysis tools for extracting, synthesizing, and presenting service performance insights .
Apply, please kindly email your updated resume to
Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R
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