Senior Coordinator

2 weeks ago

Central Region, Singapore Hapag-Lloyd Pte Ltd Full time $90,000 - $120,000 per year

Main Objective

The Network Execution is key in optimizing vessel schedules, monitoring operational performance, and ensuring effective communication with partners and stakeholders. This position is responsible for maintaining schedule accuracy, coordinating schedule amendments, and providing valuable input for network deployment decisions across Regions.

Responsibilities

Vessel Schedule Creation and Optimization:

  • Create, and update coastal schedules.
  • Collaborate with other regions to optimize vessel schedules, considering factors such as capacity, customer demands, and operational efficiency.
  • Review vessel positions against the schedule during sea passages, ensuring alignment and timely arrivals.
  • Monitor the schedule of partner-operated vessels, maintaining coordination and communication for seamless operations.

Schedule Monitoring and Communication:

  • Monitor incoming vessels' Estimated Arrival time (ETA), providing regular updates to internal teams and stakeholders.
  • Communicate the vessel schedule to vessels and partners, including departures and arrivals, ensuring timely and accurate information sharing.
  • Coordinate canal transit bookings (e.g., Panama, Suez) with local agents, ensuring smooth passage and adherence to schedule

Schedule Maintenance and Performance:

  • Trigger recovery actions to bring vessels back on schedule (e.g., Performance Standards Monitoring, Vendor Compliance, collaboration with partners).
  • Provide valuable input for Proforma design, schedule reviews, and overall performance improvement initiatives.

Coordination and Input for Network Deployment:

  • Collaborate with internal teams to request speed-ups, considering operational requirements and customer demands.
  • Ensure FIS voyages are updated based on Long-Term Schedule (LTS) for mainline operations, including Vessel Sharing Agreement (VSA) considerations.
  • Coordinate schedule amendments related to bunkering and repairs, ensuring minimal disruption to operations.
  • Provide schedule input for deployment changes, contributing to the optimization of network resources and service levels.

KPIs - Schedule Reliability

  • Proforma Schedule Reliability
  • 21D Schedule Reliability

Requirements

  • Bachelor's degree in business, Logistics, or a related field.
  • Proven experience in network execution, vessel scheduling, or similar roles within the shipping or logistics industry.
  • Strong understanding of vessel operations, schedule optimization, and performance monitoring.
  • Excellent communication skills to effectively liaise with internal teams, vessels, partners, and agents.
  • Proficiency in using Fleet Information Systems (FIS) and other relevant software applications.
  • Ability to analyze data, identify trends, and make informed decisions to drive schedule improvements.
  • Strong organizational and coordination skills to manage multiple tasks and prioritize deadlines.
  • Adaptability to work in a fast-paced and dynamic environment, responding to changing operational needs.

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