Senior Executive, Cancer Navigation

1 day ago


Singapore Singapore Cancer Society Full time $90,000 - $120,000 per year

Are you passionate about making a difference in the lives of individuals and families impacted by cancer?

The Senior Executive will play a crucial role in strengthening Singapore Cancer Society's (SCS) cancer navigation services, enquiries centre capabilities, and community outreach programmes. This role will bridge healthcare touchpoints and community partners to ensure seamless support for screeners, patients, and their families throughout their cancer journey.

Key Responsibilities:

1. Cancer Navigator Programme and Training

  • Recruit, train, and supervise Enquiries Navigators
  • Establish SOPs for enquiry handling and escalation pathways
  • Work with Digital and Physical Navigation leads to deliver integrated services
  • Provide case management and specialised patient support where relevant

2. Enquiries Centre (Call, Messaging, Email)

  • Lead the establishment of the Enquiries Centre (infrastructure, technology, and workflows)
  • Design and implement multi-channel communication systems
  • Develop operational frameworks, scripts, and protocols
  • Oversee day-to-day operations once the centre is established

3. Monitoring and Evaluation

  • Ensure timely and appropriate handling of complex or sensitive enquiries
  • Maintain updated knowledge resources for the Enquiries Centre team
  • Collaborate with navigation leads to ensure smooth service delivery
  • Participate in team meetings to share updates on services and resources

4. Other Duties

  • Update and maintain records in the internal data system (LEAP)
  • Answer phone calls related to event registrations and general queries
  • Provide administrative support to the department
  • Assist in outreach events as required
Key Requirements:
  • Degree in administration, health/allied health, or a related field (preferred)
  • Minimum 5 years of relevant experience
  • Strong knowledge of healthcare systems and programme management
  • Experience in stakeholder engagement, partnership building, and volunteer management
  • Experience in call centre operations and multi-channel communications is an advantage
  • Excellent interpersonal, communication, project management and problem-solving skills
  • Empathy and sensitivity when engaging with cancer patients and survivors
  • Adaptable to changing priorities and fast-paced environments
  • Fluency in English; proficiency in a second language (Chinese, Malay, or Tamil) preferred
Why Join Us?

At Singapore Cancer Society, you will have the opportunity to work alongside passionate colleagues, healthcare professionals, and community partners to bring hope and support to individuals facing cancer. If you are driven, compassionate, and eager to contribute to meaningful work, we welcome you to apply.



  • Singapore Singapore Cancer Society Full time $60,000 - $180,000 per year

    We are seeking a dedicated and compassionate individual to join our Cancer Prevention and Control team. In this role, you will play a key part in helping individuals navigate the cancer care continuum — from screening to treatment and beyond. You will provide compassionate guidance, emotional support, and practical assistance to ensure individuals have...


  • Singapore Singapore Cancer Society Full time

    **Make a Meaningful Impact in the Fight Against Cancer!** 1 in 4 people in Singapore may develop cancer in their lifetime. At the Singapore Cancer Society (SCS), we believe that empowering the public with knowledge and encouraging early detection are key to reducing cancer’s impact on individuals, families, and our community. We are seeking a passionate...

  • Cancer Navigator

    4 days ago


    Singapore Ain Society Full time

    This position is open for both full-time and part-time. The Cancer Navigator’s core duty is to provide care and support for clients through psycho-social interventions that contribute to the client’s overall well-being and improved quality of life. Reports to the Director of the Serenity department. - Identify the client’s needs through the...

  • Cancer Navigator

    7 days ago


    Singapore Ain Society Full time

    **Essential Duties and Responsibilities**: The Cancer Navigator’s core duty is to provide care and support for registered cancer patients through psycho-social interventions which contribute to patient’s overall well-being and improved quality of life. The term ‘client’ will be used to refer to cancer patients registered in the cancer care program. -...


  • Singapore Singapore Cancer Society Full time $90,000 - $120,000 per year

    Make a Meaningful Impact in the Fight Against Cancer1 in 4 people in Singapore may develop cancer in their lifetime. At the Singapore Cancer Society (SCS), we believe that empowering the public with knowledge and encouraging early detection are key to reducing cancer's impact on individuals, families, and our community.We are seeking a passionate and driven...


  • Singapore Singapore Cancer Society Full time

    **Admin Executive, Cancer Rehab Services** Reporting to the Manager, you will be responsible for front-facing patient management and provision of administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors. This is a patient-centric role which requires focus on front facing...


  • Singapore Singapore Cancer Society Full time

    Singapore Cancer Society is temporarily located at 48 Pandan Road, we will move to our new office in Outram by Dec22 - Jan23. We provide chartered bus services from 3 locations daily to and fro Pandan Road.**Senior Executive, Community Health** Reporting to the Manager, you shall assist in conceptualising, planning and implementing cancer awareness and...


  • Singapore SINGAPORE CANCER SOCIETY Full time

    Reporting to the Manager, you will be responsible for front-facing patient management and provision of administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors. This is a patient-centric role which requires focus on front facing client management (i.e. patient liaison,...


  • Singapore National Cancer Centre Singapore Full time

    **About Us** The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore’s public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...


  • Singapore Singapore Cancer Society Full time

    **Purpose of the Role**: You will provide psychosocial support and counselling under the purview of Psychosocial Services (PSS), which includes providing psychosocial services to patients and families under our hospice service, and beneficiaries of our psychosocial services. You are also expected to provide support in major organisation-wide events like...