
retail sales
5 days ago
Our Client a Jewelry company owns and operates a made-to-order bridal jewelry brand, ith, whose retail outlets spread over 3 countries in 11 cities.
Since the brand's foundation in 2014 in Tokyo, ith has steadily grown its presence in Japan, and started international expansion in 2022.
What separate us from the rest of bridal jewelry brands is that we offer jewelry selection as a memorable experience, which is part of our clients' entire marriage experience.
Instead of simply picking out eye-catching pieces, and buying rings, our retail experience offer a sense of creating an ideal ring on your own with a help of professional concierge, and artisans.
What You'll do
Your primary role is to guide our clients through wedding and engagement ring creation process. By providing technical and creative tips, the clients are able to learn about rings, acquire selection and creation criteria of their own, and engage in a co-creation process of the rings with their partner.
Your daily tasks include:
Offer bespoke services to clients to help them create their ideal engagement/wedding ring
Place orders from Japan factory
Quality Assurance of products
Assist in the creation of a blog post about clients' stories.
Liaising with Head office in Japan
And other ad-hoc duties assigned to
Who You Are
Great Listener
Team Player
Hospitality
Passion for Jewelry and for offering memorable client experiences
Detailed communication skill both verbally and written
What We Offer
Comprehensive training on client services and jewelry knowledge
Production training in Japan
Friendly and healthy work environment (We are retail, but you will be working in a chair…)
5-day 8 hour work week
Basic $2500 with commission @ 2% - 4%
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