Digital Platform Coordinator
2 weeks ago
Salary: $3,450/month (Degree holders)
Start Date: Earliest possible
Overview:
We are seeking a Digital Product Specialist/Digital Platform Coordinator to support the launch of new platform features while maintaining smooth business-as-usual operations. This role is critical in ensuring the successful rollout of platform enhancements and operational stability.
Key Responsibilities:
- Support development of new platform features through conceptualisation, documentation, UAT, and live verification.
- Create wireframe mockups to improve user experience.
- Propose feature enhancements based on user feedback and market research.
- Conduct competitor analysis of digital platforms.
- Monitor and manage platform enquiries.
- Provide basic troubleshooting support and coordinate bug fixes.
- Track and report platform health and project progress.
- Perform administrative and housekeeping activities, including monthly updates and role cleanup.
- Manage onboarding of new solutions to the platform and document operational processes.
- Perform other duties to support end-to-end innovation processes and workflows.
Requirements:
- Strong interpersonal, communication, and writing skills.
- Excellent project coordination and organisational skills; ability to multi-task.
- Analytical mindset with attention to detail.
- Self-starter who can work independently and collaboratively.
- Relevant experience with initiative, project management skills, and proficiency in Microsoft Excel and PowerPoint.
- Interest in digital technologies and innovation.
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