Field Service Operations Engineer

3 days ago

Loyang East, Singapore 10c81105-27cc-4820-82ae-b684421b536c Full time $80,000 - $120,000 per year

Operations Support Systems Engineer is responsible for providing day-to-day technical support and triage for Data Center OSS platforms. This role ensures smooth operations of monitoring and control systems, delivering timely troubleshooting and incident escalation for internal stakeholders. The position involves close collaboration with cross-functional teams and adherence to operational standards in a 24/7 mission-critical environment. This is a shift-based role.

  • Deliver Tier I and Tier II support for OSS platforms managing Data Center infrastructure, including BMS (Building Management Systems), EPMS (Electrical Power Monitoring Systems), and OT (Operational Technology) devices.
  • Participate in a 24/7 rotating on-call schedule to ensure continuous support.
  • Provide proactive and reactive assistance to internal teams for system-related issues.
  • Triage incoming tickets and calls, ensuring timely resolution or escalation to Tier III and management.
  • Monitor alarms, perform initial fault isolation, and escalate complex issues as needed.
  • Collaborate with Service Desk, IT Systems, and Networking teams for integrated troubleshooting.
  • Maintain accurate and real-time documentation of incidents, maintenance activities, and resolutions.
  • Continuously update technical knowledge through training and professional development.

Required Qualifications/Skills

  • Bachelor's degree in computer science, Engineering, or equivalent experience (5+ years).
  • 3–5 years in a 24/7 remote support or Data Center operations role.
  • Strong knowledge of OSS platforms, BMS, EPMS, DCIM, and alarm delivery systems.
  • Familiarity with communication protocols: Modbus, BACnet, MQTT, SNMP, Web Services.
  • Understanding of Data Center infrastructure and critical MEP systems (Electrical/HVAC).
  • Ability to analyze operational issues and propose solutions under limited information.
  • Proficiency in Microsoft OS, Office Suite, and Visio.
  • Experience with cybersecurity threat analysis for operational systems.
  • Ability to interpret engineering drawings and modify BMS graphics.

  • Field Service Engineer

    3 days ago

    North-East Region, Singapore 59clean Full time $60,000 - $120,000 per year

    Field Service Engineer - Semiconductor Equipment InstallationLocation: Woodlands North Region / Tampines East Region, SingaporeAbout the Role:Join 59Clean as a Field Service Engineer and contribute to the successful installation and upgrading of advanced semiconductor equipment by LAM Research, one of the global leaders in semiconductor technology. This...

  • Field Service Engineer

    2 weeks ago

    Jurong East, Singapore 427e41ed-117f-4a89-9da2-05c9e8a02548 Full time $60,000 - $120,000 per year

    About the Company:For over a century, our client has been recognised globally as a leader in power solutions. Their expertise spans across generators, UPS systems, transfer switches, switchgear, and advanced control technologies. Their power systems support mission-critical environments worldwide — from commercial buildings, hotels, and hospitals to...

  • Field Service Network Engineer

    3 days ago

    Kampong Loyang, Singapore 10c81105-27cc-4820-82ae-b684421b536c Full time $60,000 - $120,000 per year

    The Field Service Network Engineer/NOC Service Engineer is responsible for monitoring, maintaining, and troubleshooting network and infrastructure systems within the data center environment. This role ensures high availability, performance, and security of critical services by proactively identifying and resolving issues.24/7 Monitoring of network, servers,...

  • Senior Field Service Engineer

    3 days ago

    Jurong East, Singapore The Supreme HR Advisory Pte Ltd Full time $54,000 - $72,000 per year

    Position Title: Field Service EngineerWorking Location: Jurong East)Working Days: Monday - FridayWorking Hours: 8:30am - 5:15pmSalary range (Senior) : SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowanceSalary range (Senior) : SGD 3,000 to SGD 4,500 monthly, 13th month, SGD 250 transport allowanceBasic FunctionsWe are looking for Marine...

  • Field Engineer

    2 weeks ago

    East Singapore Lightway HR Consultancy Pte Ltd Full time $36,000 - $72,000 per year

    On behalf of the hiring company which is a market leader in its sector, we are looking for a suitable candidate to join them as a Field Engineer.The Field Engineer will be responsible for the safe, timely, and quality execution of installation, maintenance, repair, and modernization activities for complex electromechanical systems and equipment. This role...

  • Field Service Engineer

    3 days ago

    East Region, Singapore aa5ec4e2-22d3-4e1d-8505-4d95ed167815 Full time $15,000 - $24,500 per year

    Summary Benefits:Basic Up to $45005 Working Days, Office hoursOpportunity to travel nearby countriesResponsibilities:Provide technical support, troubleshooting, and onsite servicing for automated equipment and systems.Diagnose and resolve electrical, mechanical, and PLC control issues.Conduct equipment installation, testing, commissioning, and periodic...

  • AV Field Engineer

    3 days ago

    East Region, Singapore Talent Trader Group Pte Ltd Full time $6,000 - $12,000 per year

    About the RoleOur client is seeking a motivated AV Field Engineer to join their regional team. This role provides technical expertise and on-site support to our Sales Team, Consultants, Partners, and End-Users across Southeast Asia. The ideal candidate will have experience in the Audio Visual industry and a strong background in engineering and...

  • Field Service Engineer

    5 days ago

    Jurong East, Singapore Beng Hui Marine Electrical Pte Ltd Singapore Full time

    Perform preventive maintenance of production equipment. - To report in writing for maintenance carry out. - Perform other job responsibilities as and when assigned. **Requirements**: - Preferably 1-2 years of experience in supporting network, security, server, UPS and mission critical systems. - Customer orientated with high level of service attitude. -...

  • Field Service Specialist

    2 weeks ago

    Jurong East, Singapore GCP APAC Full time $40,000 - $60,000 per year

    Maintenance and Repair1.     The technical work pertaining to admixture dispensing equipment and Verifi includes, but is not limited to, preventive and scheduled maintenance, calibration, and emergency and service repair; review and analysis of system performance reports to determine problem areas and develop resolutions.2.     Communicate and...

  • Field Service Specialist

    3 days ago

    Jurong East, Singapore 4f3daf13-e286-4f7a-a1a1-2969d2b18a1e Full time $45,000 - $75,000 per year

    Maintenance and Repair1.     The technical work pertaining to admixture dispensing equipment and Verifi includes, but is not limited to, preventive and scheduled maintenance, calibration, and emergency and service repair; review and analysis of system performance reports to determine problem areas and develop resolutions.2.     Communicate and...