Project Management Manager

2 weeks ago

Central Region, Singapore GE Healthcare Full time $120,000 - $240,000 per year

*Job Description Summary*

The HPM Leader is responsible for delivering Project Management & installation execution excellence, high levels of customer experience and enabling revenue execution to plan. The leader will be responsible for creating and delivering an industry leading customer experience and a clear competitive advantage. HPM Leader will develop and lead a team of Project Managers while driving implementation of project management & installation processes ensuring timely and quality installations. The role will drive cross-functional engagement to ensure that equipment installations are delivering best of its services in delighting the customer*Job Description*

Essential Responsibilities

  • Lead Healthcare Project Management (HPM) team in Singapore, Malaysia & Indirect Countries to deliver excellence in "wing to wing" project management services including design, construction, as needed and installation activities.
  • Ensure team adheres to EHS, quality, regulatory and controllership requirements including timely completion of trainings also.
  • Understand revenue recognition guidelines & enables delivery to target for the region.
  • Accountable for driving a process focused approach which delivers backlog execution, quality, and predictable results by deploying Daily Management System ( DMS)
  • Drive process excellence delivering productivity in HPM & install cost, install cycle and ensure connectivity at install.
  • Ensure customer focus and responsiveness to escalations regarding implementation issues.
  • Cultivate relationships with Sales, Product, OTR, service operation and technical team to ensure smooth execution.
  • Drive continuous improvement and simplification activities by identifying areas of improvement and driving actions.
  • Provide site planning & design solutions to customer with assistance from design & install teams. Read, interpret & analyze the layouts for effective customer communication & feedback
  • Manage relationships with customer & internal stakeholders for effective collaboration & to ensure execution as per agreed schedules
  • Drive culture of milestone management, utilizing updated systems & tools
  • Grow culture of customer centric project management teams, accountable to delivering results.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Complete all planned Quality & Compliance training within the defined deadlines

Qualifications/Requirements

  • Graduate Degree in Engineering from a reputed institute
  • Professional experience of 10+ years in project management / Installation / service function having people management, project execution and customer handling experiences.
  • Certified PMP with hands on experience with tools like MS-Project
  • Experienced in site planning role at both designing and execution
  • Must have the basic knowledge and understanding of project scheduling & execution
  • Candidate should have solution-oriented approach with customer focus
  • Commitment to quality and cost reduction in projects.
  • Technical background: knowledge in electricity, mechanics, physics, civil works, building trade, CAD.
  • Problem solving expertise.
  • Good communication and presentation skills

Desired Characteristics

  • Lean Expertise, including Lean Six Sigma process methodology.

  • Ability to energize, develop and build rapport at all levels within the organization.

  • Proven ability to execute, multi-task, and deliver on commitments

#LI-SE

*Additional Information*

Relocation Assistance Provided: No

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