Project Manager, CLM Transformation

Role Overview:

We are looking for a seasoned individual contributor at the Vice President level to join our Consulting and Client Lifecycle Management (CLM) practice. This role is ideal for senior-level Business Analysts or Project Managers with AML/KYC domain expertise and a strong background in transformation programs across technology, people, and operations.

The successful candidate will work closely with internal teams and clients to deliver regulatory-driven change, KYC uplift programs, and CLM transformation projects. This is a hands-on role requiring the ability to navigate complex operating models, drive data-led insights, and support large-scale change initiatives from design through to execution.

Key Responsibilities:

Client & Project Engagement

• Collaborate directly with client stakeholders across Legal, Compliance, Operations, and Technology.

• Support project planning, milestone tracking, and reporting for transformation programs.

• Engage with delivery leads to ensure successful execution of CLM change programs.

• Prepare and present findings, insights, and recommendations to clients and internal teams.

KYC & CLM Delivery

• Act as a subject matter expert (SME) in KYC/CDD/EDD processes and related regulatory frameworks.

• Review and uplift KYC documentation, client outreach processes, and risk assessments in line with client and jurisdictional requirements.

• Provide SME support in client due diligence, onboarding, and periodic review transformation programs.

• Ensure compliance with SLAs and regulatory obligations across project deliverables.

Business Analysis & Transformation

• Perform current-to-target state analysis for CLM processes, systems, and data.

• Support the design and implementation of target operating models (TOMs) and workflow enhancements.

• Lead requirement gathering, stakeholder interviews, and process mapping activities.

• Translate business requirements into clear documentation, including BRDs, FRDs, and user stories.

• Apply data analytics to support process optimization, regulatory reporting, and decision-making.

• Drive transformation initiatives across technology, people, and operations.

• Contribute to regulatory remediation, cost efficiency, and CLM modernization initiatives.

Client & Project Engagement

• Collaborate directly with client stakeholders across Legal, Compliance, Operations, and Technology.

• Support project planning, milestone tracking, and reporting for transformation programs.

• Engage with delivery leads to ensure successful execution of CLM change programs.

• Prepare and present findings, insights, and recommendations to clients and internal teams.

Key Requirements:

• Preferred 10 years of experience in the financial services industry, with solid exposure to KYC, Client Onboarding, and transformation/change initiatives.

• Strong AML/KYC domain knowledge with the ability to apply regulatory standards in practical transformation scenarios.

• Proven experience as a Business Analyst or Project Manager, with strong skills in translating business requirements into solutions.

• Hands-on involvement in transformation programs involving technology, operations, and data workflows.

• Proficiency in data analysis or analytics tools to support project delivery and insight generation.

• Prior consulting or client-facing project delivery experience is advantageous.

• Strong communication, stakeholder engagement, and documentation skills.

• Analytical mindset with the ability to handle complexity and drive clarity.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a permanent full-time position located in Singapore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for Singapore is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.