Business Architect, Clm Platforms

Job ID: 41158

Location: Singapore, SG

Area of interest: Corporate & Commercial Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 2 Oct 2025

**JOB SUMMARY**
- Our Business Architects drive the end-to-end orchestration of overarching operating model decisioning, including underlying capabilities and business services across the Client Lifecycle of Onboarding, Maintenance / Review, and Offboarding. You are detail oriented and able to keep a macro view across both BAU and Change Initiatives, ensuring optimal collaboration and delivery of strategic objectives. You function as a ‘servant leader’, driving key design deliverables and the socialisation and alignment of these throughout the organisation, across Business Operations, and IT.**RESPONSIBILITIES**
**Strategy**
- The Business Architect team plays a key role in bridging and translating the various teams and initiatives across strategy and execution within the COO, working with the DDCP Management and a wide network of other partners, to define and support our strategic objectives, focused on value add for both clients and the SCB business
- Leading delivery role across CLM bau and transformation to define functional design for strategic change, and functions as representative for similar initiatives across the wider DDCP organisation
- Supports the Chief Business Architect in ensuring continuous optimisation and striving for a best-in-class operating model across the end-to-end CLM journey, balancing core business objectives with operational targets and regulatory requirements.
- Works closely with Product Owners, Programme Managers and representatives across domains to ensure consideration and alignment of the holistic ecosystem
- Continuous collaboration with Technology and its Solution Architects to drive a comprehensive enterprise architecture
- Works with other segment and product partners to align and converge investment plans
- Leverage on experience within a variety of financial institutions to work with our vendors and product partners to deliver business, operational and technical transformation

**Business**
- Fulfils a leading role in the definition and delivery of target and interim operating models and end-to-end business / functional architectural design for the CLM Transformation programme
- Takes ownership for specific capability design elements such as Channel integrations, Product Provisioning and downstream integrations, and/or core CLM capabilities (Entity Mgmt, KYC, Tax, Reg DD and Offboarding & Dormancy), and ensures the delivery thereof
- Utilises thought leadership and experience across a variety of Client Lifecycle topics to steer, influence and support the business strategy and realisation of critical business objectives
- Works with the Business, Product Owners, Global Process Owners, Policy teams and others in understanding current state issues, mapping these to business led solutions and business advantages
- Supports in identifying opportunities for optimisation in execution of business strategy within CLM, leveraging insights from the wider SCB organisation
- Ensures change initiatives within the portfolio are aligned to group strategy and DDCP / COO scorecard, ensuring synergies, and efficiency and effectiveness of overall delivery is maximised

**Processes**
- Ensuring technology capability maximises automation and digitisation of Client Lifecycle processes
- Drives the business architectural design across core processes within the Client Lifecycle and ancillary domains such as CRM, Credit, Channels and anti-Financial Crime
- Be knowledgeable and remain up to date about industry solutions and evolution of offerings that SCB can leverage

**People & Talent**
- Advocate a high-performance culture, with a broad representation of backgrounds, domain expertise, skills and capabilities fitting within the CC domain and SCB business as a whole
- Support the Chief Business Architect and Management in cascading strategic objectives to delivery teams
- Responsible for continuous (self-)development and performing ongoing industry research

**Risk Management**
- Ensure adherence to ORF standards
- Play an active role in reducing the number of high residual risk areas
- Management of vendor delivery to costs and capabilities - including contract / SOWs review

**Governance**
- Responsible for managing and enforcing the product governance framework.
- Membership of senior committees including RF, QPR and similar
- Operates within the standards set out by the SDF framework

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Supports the Busi