Branch Operations Executive

2 weeks ago


Singapore RHB Banking Group Full time $40,000 - $80,000 per year
  • Primary Objective
  • Support Branch Operations Manager in daily operations of the branch, ensuring operational efficiency, compliance with regulations, and overall branch performance.
  • Deliver exceptional customer service at Branches in accordance to internal service and operational guidelines
  • Participate in implementation of any sales and service initiatives to drive business growth (e.g. Referrals, Introduction of Product Solutions to target segment, product campaigns, etc.)

Key Responsibilities

Branch Operations

Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities: Verify customer's identification and ensure proper authorization and documentation for any transaction requests Handle cash management tasks including deposits, withdrawals and reconciliations Account Opening Maintain accurate records and documentation for all transactions Any other activities prescribed in the Branch Operational Manual Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained

Customer Service Management

Greet and assist customers with their inquiries and transactions. Provide accurate and prompt information about products and services offered by RHB Support implementation of customer service initiatives within the Branch Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies

Regulatory Compliance and Risk Management

Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch



  • Singapore RHB Singapore Full time

    Join to apply for the Branch Operations Executive role at RHB Singapore . Support the Branch Operations Manager in daily branch operations, ensuring efficiency, regulatory compliance, and overall performance. Provide exceptional customer service at branches following internal guidelines. Participate in sales and service initiatives to promote business...


  • Singapore beBeeLeadership Full time $100,000 - $150,000

    Job Title: Branch Operations DirectorWe are seeking a driven and hands-on professional to oversee daily operations, drive performance, and ensure smooth execution across multiple outlets/locations. A Branch Operations Director will be responsible for leading the branch team to maintain consistent service standards and operational compliance.This role...


  • Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full time

    Job Responsibilities 1) Maintain and compliance with the criteria for the appointment set out in the MAS Notice 622A at all time. 2) Lead, direct and control the activities of the Branch, profit centre and all the operations of the organisation. Responsible for the management and conduct of the business of the Branch. 3) Establish and oversee budgets,...


  • Singapore HSBC Full time

    -Job description **Some careers grow faster than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...


  • Singapore CIMB Group Full time

    **Responsibilities: Strategy and Planning - Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network. - Exceptional time management, communication and excellent customer service skills. - Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive (“CSE”) targeting...


  • Singapore CIMB Group Full time

    **Responsibilities: Strategy and Planning - Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network. - Exceptional time management, communication and excellent customer service skills. - Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive (“CSE”) targeting...

  • Branch Manager

    6 days ago


    Singapore LUNGTEH SHIPBUILDING CO., LTD. SINGAPORE BRANCH Full time

    20 years exp **Roles & Responsibilities** - Responsible in managing branch personnel duties and responsibilities - Responsibile in budget control and management - Manage boat maintenance schedule, troubleshooting, able to read boat drawing as well as evaluation of boat repair works - Lead team to acheieve productivity - Manage staff roaster and ensure...


  • Singapore OCBC Bank Full time

    **Branch Manager, Branch Banking** **-** **(**250000GO**)** **About OCBC** Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business...


  • Singapore OCBC Bank Full time

    **Branch Manager, Branch Banking** **-** **(**250000O2**)** **About OCBC** Having purpose and making a real impact drives what we do at OCBC, for our customers, colleagues and the community. People count on us to deliver an amazing banking experience, but more importantly one that is uncomplicated and complements their changing lifestyle and business...

  • Branch Executive

    6 days ago


    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $3,000 - $4,000 Per Month **Date Posted** 2 hours ago Additional Details **Job ID** 103686 **Job Views** 1 **Job Description**: Roles & Responsibilities You will play an integral part in achieving branch’s goals by providing excellent customer service to our customers...